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Upper latch activates doors then they lose power
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RELATED FAQS
Question
Answer
What power operator is recommended/used for occasional activation with mainly manual traffic?
Resolution:
The 4630/4640 Series operator is designed/recommended for a door that will see mostly manual traffic with the occasion automatic/ handicap operation.:
Where are hardware templates?
Resolution:
All the templates can be found at us.allegion.com Please click here :
PB405 Power Bolts and Fire Rated Doors
Resolution:
No it cannot, as the PB405 is not a life-safety, fire-rated device. It is not recommended for use on pedestrian doors, especially fire egress paths. :
What is the most common practice for running electric power from a frame to the door and hardware?
Resolution:
Electrical hinges or a power transfer units are the most commonly used practices to run electric power to locks and/or strikes. Electric Hinges: Most electric hinges will fit into...:
What would cause an EL device to pull and release?
Resolution:
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...:
What will happen if the voltage on an L lock goes above the 26V maximum range?
Resolution:
Applies to L9090EL/EU, L9091EL/EU, L9092EL/EU, L9093EL/EU, L9094EL/EU, L9095EL/EUOvervoltage will cause the lock to shut down for approximately 5 minutes to allow the circu...:
Can fire rated exit devices have electric latch retraction?
Resolution:
Yes, fire rated exit devices can have electric latch retraction. However, the devices must be tied into a fire alarm system to remove power from the units so the doors will be latched in the ...:
Schlage Control Lock - Long Beep and Green Light on Valid Card Presentation
Resolution:
The lock will display a long beep and green light on a valid card presentation when the unit has lost power long enough to lose it's internal clock time. To correct this, sync the lock with t...:
Will the 4600 series operator be damaged if activated when the door is locked?
Resolution:
Any good secure setup and installation should be getting an open signal that has already gone through credential access first (ex……card reader, keypad, Key switch) and ignoring a locked door. ...:
MA lock case dimensions.
Resolution:
See below for commonly requested dimensions on the MA lock. Dimensions not found in other literature have a square around them. CL refers to "Centerline". :
What wire gauge and run is recommended for Von Duprin electric latch retraction EL device?
Resolution:
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What power supply is needed for EL devices?
Resolution:
You can use a Von Duprin PS914 power supply with any of the following option boards depending on the application. 900-2RS board will power 1 or 2 devices that do not require timing from pow...:
How do you adjust a door closer?
Resolution:
How to: What are the steps to adjust a door closer? Facts: All LCN and FALCON door closers will have 3 regulating valves and a spring adjustment. All cl...:
What causes excessive pinhole rust to start showing up on steel frames?
Resolution:
CAUTION must be used in investigating this problem - In most cases, excessive field rusting of products is caused by improper storage at the jobsite. That situation must be validated prior to refus...:
How do I program my device?
Resolution:
The programming processes for Allegion devices can be both product and features specific. Some products programming processes are electronic in nature, others are physical in nature. &nb...:
Why is my Von Duprin Chexit device not lighting up or arming?
Resolution:
Devices were shipped from the factory with solenoid driven prior to 8-24-2015. First confirm that you are using a PS873 or PS914 power supply.Measure the DC voltage at the ten wire hardness a...:
Hand Reader just stops communicating via Ethernet?
Resolution:
When the Ethernet communications suddenly stop working on a biometric hand reader, there is the set of questions to ask the customer to start the troubleshooting process. They are detail orie...:
Can I remotely open the NDEB with my phone app?
Resolution:
The NDEB, LEBxx, locks do not support remote unlock commands.You cannot remotely unlock any of the locks with the Engage software. You would need to be in front of the lock, or within BLE ran...:
Why does the Schlage button light up “Green” when I open the door?
Resolution:
When unlocking the CO200 door by mechanical key override, the green led will be continuously ON until the key is released. This will occur after firmware CO.A.6 (or later) has been installed int...:
EL Device Troubleshooting Guide
Resolution:
VISIT US.ALLEGION.COM/EL-SUPPORT FOR TROUBLESHOOTING VIDEO, DOWNLOADABLE GUIDE, AND INSTALLATION INSTRUCTIONS(For best viewing, use Chrome or Firefox browser.)ALLEGION EL SOLENOID ELECTRI...:
Can the Falcon 25-V be cut to fit on a 2' door?
Resolution:
The standard Falcon 25V vertical rod cannot be cut to fit on a 2 feet door opening. This device requires 2' 7 1/8" minimum door opening. Falcon offers a device that can be used on a 2 feet doo...:
Why will my EL 1490 fire my latches but not hold?
Resolution:
One of the following items may cause the EL1490 device to retract then release: Incorrect power supply - Verify you have the PS873-2/4TD or PS914-2RS/4RL power supply. Problems with wire gauge...:
When are Panic Devices required?
Resolution:
The use of Panic Hardware and/or Fire Exit Hardware is required by the International Building Code (IBC) and NFPA 101 – The Life Safety Code, depending on which code and which edition of the code i...:
What is power boost on a Senior Swing or Benchmark operator?
Resolution:
Power Boost is a positive latching feature that increases the latch force, to over come building stack pressure or door weather stripping, etc, if the door stops before co...:
Do Von Duprin Exit devices meet the 5 pound force requirement for opening an ADA handicapped door opening?
Resolution:
The 5 pound force requirement is in reference to the maximum force to swing the door, not the maximum force allowed to unlatch the exit device. Maximum allowed force to retract the Von D...:
Is there adjustment limits on the regulation valves of LCN manual closers?
Resolution:
The regulation valves are designed to adjust the flow the hydraulic fluid in the closer which regulates the door closing speed through various phases of the closing cycle. The regulation valv...:
Can the low coin cell Nuisance delay be Disabled on a CO200?
Resolution:
The coin cell is ignored when the lock sets are used with Manual Programming ONLY or while in Construction mode.:
What electric strike can be used on a pair of doors with an L9000 lock?
Resolution:
Von Duprin 6223 electric strike is the most common closed back strike or the 6221 for open back strike on inactive leaf that can be used with Schlage L9000 or Von Duprin 7500 mortise lock.:
What size Allen wrench is used for Closer adjustment?
Resolution:
LCN does not supply Allen wrenches. The size allen wrenches that LCN uses, are standard sizes that every installer will have in their tool kit. 3/32" Allen wrench for adjusting&...:
Why can't I LINK my AD-Series lock?
Resolution:
4. PIM400/AD400 COM400 plug could be damaged! The small pins in the Main PCB board connection for the RF COMM board can get bent during installation of the RF COM400 board. If the PINs are be...:
At what degree will the AFL (Auxiliary Fire Latch) bolt release?
Resolution:
1400 degrees which is approximately 20 minutes after the fire starts.:
Why is my latch not retracting when I depress the push pad on an XP98/99 device?
Resolution:
Pushing on the push bar or activating the EL/QEL or the trim on Von Duprin XP98/99 exit device does not retract the latch, it releases the latch only. Door must be pushed or pulled when device o...: