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updating firmware in hand held
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RELATED FAQS
Question
Answer
Where can I download the latest version for the Schlage Utility Software?
Resolution:
Updating the Schlage Utility Software (SUS) on a Hand Held Device (HHD) will cause the SUS "Login Password" AND the current device "Coupling Password" to be reset to factory default settings of - 1...:
Why does the Schlage button light up “Green” when I open the door?
Resolution:
When unlocking the CO200 door by mechanical key override, the green led will be continuously ON until the key is released. This will occur after firmware CO.A.6 (or later) has been installed int...:
What process should be followed to change the Credential Reader type on a AD-Series lock?
Resolution:
The process to change the Credential Reader on an AD-Series lock is as follows: Note: To ensure firmware compatibility of the lock and reader, it is important that the firmware in the LOCK and the...:
When should I update the firmware in my AD Series or CO Series products?
Resolution:
Steps to determine what firmware version your products are currently using AND if a firmware update is suggested: 1) Use the Hand Held Device (HHD) and Schlage Utility Software (SUS) applicat...:
What should I do if the CT5000 USB cable gets disconnected during a firmware update?
Resolution:
If the SUS has timed out (after a few seconds), do the following: Reconnect the USB cable; When communication has been re-established, Select "Device Options" at the bottom of the Schlage...:
Selected the wrong lock model (CO-200 or CO-220) when updating CO Firmware.
Resolution:
For any CO-200-40 Privacy or CO-220-75 Safe School lock that was manufactured before May 2014: When updating the lock's firmware to CO.A.12 or later, SUS will first ask the question “Is this a CO-...:
How do I manually change PIN length on an AD200?
Resolution:
Beginning with Firmware Packages ADFwPkg 2.16.3 and COFwPkg 1.20.0 the PIN length can be manually changed for AD200 and CO200 locks as follows: 1. Press {programming code (default is 97531)} then ...: