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“ Interior push button flashes red three times when held ”

Resolution: A Credential Reader MAY be replaced with another Credential Reader of the same type; however, a Factory Default Reset must be performed before the lock will function properly.:

Why did my CO Lock stop working after the Reader Module (electronics) was changed?

Resolution: CO Reader Modules are not individually replaceable, nor can they be swapped between locks. The inside and outside assemblies of a CO lock are a matched/mated set and cannot be swapped to change rea...:

Why won't my HHD connect to the AD300 lock?

Resolution: If the AD300 power is not correctly connected it may not communicate or other wise function correctly.The AD-Series locks must be hard wire powered through the comm board. It is not com...:

What could cause a 9100 Series Benchmark operator not to open when the actuator is pushed?

Resolution: If the 9100 Series Benchmark operator does not open when the actuator is pushed: Verify the unit has 120 volts applied to it. Verify the the power light on the control box is on. If not, check ...:

What process should be followed to change the Credential Reader type on a AD-Series lock?

Resolution: The process to change the Credential Reader on an AD-Series lock is as follows: Note: To ensure firmware compatibility of the lock and reader, it is important that the firmware in the LOCK and the...:

How do you reset an AD-200 back to default?

Resolution: :

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“ Interior push button flashes red three times when held ”

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