Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
Fail secure not working
”
RELATED FAQS
Question
Answer
What is the difference between EL and EU?
Resolution:
EL: Electrically Locked (Fail Safe), locks when power is supplied and is unlocked when there is no power. EU: Electrically Unlocked (Fail Secure), unlocks when power is supplied and is locked when...:
How does Privacy Mode work with Auto-Unlocks?
Resolution:
If the lock is NOT within an Auto-Unlock period when Privacy Mode is cancelled, the lock stays secured.:
L9091EL/EU
Resolution:
Electrically locking and unlocking both levers (no cylinder) - Both knobs/levers continuously locked (EL) or unlocked (EU) by 12 or 24V DC. EL is fail safe (power failure allows outside knob/lever ...:
What is the part number for the ND solenoid?
Resolution:
The new motor driven ND electrified locks shipped after March 14, 2016 do not require a solenoid. The Schlage ND-Series electrified locks shipped prior to March 14, 2016 would have used a...:
Why is the AD400 unlocked after I tested it with my SUS/HHD.
Resolution:
Or force a strike input to the PIM400-TD2. Short J8-1 and J8-2 (Door 1), Short J7-1 and J7-2 (Door 2) on the PIM400-TD2:
L9090EL/EU
Resolution:
Electrically locking and unlocking outside lever (no cylinder) - Outside knob/lever continuously locked (EL) or unlocked (EU) by 12 or 24V DC. EL is fail safe (power failure allows outside knob/lev...:
ND12EU-RX
Resolution:
Exit Lock— Electrically Unlocked (Fail Secure) with Request to Exit - The Outside Lever is the same as the ND12EU - The Inside Lever is the same ND12EU. and a micro switch attached to the chassis i...:
FAIL SAFE
Resolution:
FS, EL, Electrically Locked:
Why is the battery draining so quickly on an AD-Series lock with a Keypad ONLY (KP) credential reader?
Resolution:
A Technical Note has been generated to document one method of measuring battery current. See the attachment HERE.:
Why is the AD300 blinking Green and Red?
Resolution:
Recognize the AD300 when first powered, or when recovering from a power loss, may NOT be fully functional for two minutes until the AD300 super capacitor is fully recharged....:
What should I do if the CT5000 USB cable gets disconnected during a firmware update?
Resolution:
If the SUS has timed out (after a few seconds), do the following: Reconnect the USB cable; When communication has been re-established, Select "Device Options" at the bottom of the Schlage...:
My PS914 has power but my 2RS card is not working?
Resolution:
Following could cause the 900-2RS board not to operate: If 900-2RS board is not plugged into the PS914 mother board. If PS914 power supply is selected for 12VDC instead of 24VDC. If control co...:
Why would an electric strike not stay locked when turned upside down?
Resolution:
The Von Duprin 6000 series electric strike has a 12 or 24VDC solenoid with plunger, spring and impact washer as shown 6000 solenoid Make sure the solenoid spring and impact washer are not missin...:
What will happen if the voltage on an L lock goes above the 26V maximum range?
Resolution:
Applies to L9090EL/EU, L9091EL/EU, L9092EL/EU, L9093EL/EU, L9094EL/EU, L9095EL/EUOvervoltage will cause the lock to shut down for approximately 5 minutes to allow the circu...:
How do I get service on my Astro Swing operator that isn't working properly?
Resolution:
LCN does not does not have or supply any information for the old (obsolete) "High Energy" Dor-O-Matic Sliding doors, Bi-Fold doors or Astro Swing doors. You MUST be AAADM certified to work on, or g...:
Can an AD200 be hardwired for power?
Resolution:
The HHD Kit and Schlage Utility Software will not know or warn our customers about Power Fail considerations (will ALWAYS power fail AS IS) if hardpower is appied.:
How is a ELR or panic device wired to a Senior Swing?
Resolution:
EL devices are wired to the Senior Swing, using the P10 (761465) cable. Connect the "GRAY" wire to the SC terminal on the 900-2RS card in the Von Duprin Power Supply and the "VIOLET" wire to the ...:
How do I wire an EL device to normally hold open the latch and release it during a fire alarm?
Resolution:
Use a normally closed fire alarm as the input to the power supply option board (PS873-2 or PS914-2RS), this will hold the latch retracted. During a fire alarm, the contact will open, dropping...:
How to replace solenoid 991342?
Resolution:
That is the E996 Solenoid. It is sold as part 050814-00.To replace the solenoid, refer to the E996L Installation instructions.The trim must be removed from the door.Verify if the tr...:
What is the power output of a 4600 operator?
Resolution:
The 4600 Series operator has both a 12VDC and 24VDC output rated at 1A (combined load) to power strikes, maglocks, and other devices, but an EL device "always" has to have a separate PS914-2RS Seri...:
Why is the electric E996L-FSE trim used with a Chexit CX99 exit device?
Resolution:
The E996L-FSE trim is needed if the application requires fail-secure operation from the trim side of the opening. When power is out on Chexit device, E996L-FSE trim will remain locked to ...:
L9495EL/EU
Resolution:
Electrically locking and unlocking both levers (inside and outside cylinder with deadbolt) - Both knobs/levers continuously locked (EL) or unlocked (EU) by 12 or 24V DC. EL is fail safe (power fail...:
What would cause a 4600 operator to click a few times when the actuator is pushed, but not open the door?
Resolution:
If a 4600 clicks, but won't open the door: Verify proper connection of all the control box connectors. Verify correct manual operation of door. Verify actuator connections and any strike/maglo...:
Can the state of the E360L be changed in the field?
Resolution:
To convert the E360L electric trim from fail safe to fail secure or vice versa you need to replace the solenoid. The 050743 is the fail secure and 050744 is the fail safe solenoid kit. ...:
L9493EL/EU
Resolution:
Electrically locking and unlocking both levers (outside cylinder, inside thumbturn with deadbolt) - Both knobs/levers continuously locked (EL) or unlocked (EU) by 12 or 24V DC. EL is fail safe (pow...:
How do I manually program the AD300 RS-485 Address?
Resolution:
Manually Setting the RS-485 Address This method is only available before the first network communication between an Access Control Panel (ACP) and the lock. Do a Level 1 and Level 2 Factory De...:
Can I convert an L9000 electrified lock to fail safe or fail secure?
Resolution:
Procedure for the L9080EL/EU and L9082EL/EUTo modify an electrified L9000 from EU to EL or EL to EU move the link pin to the appropriate location indicated below in Figure 1. :
L9095EL/EU
Resolution:
Electrically locking and unlocking both levers (inside and outside cylinders) - Both levers continuously locked (EL) or unlocked (EU) by 12 or 24V DC. EL is fail safe (power failure allows outside ...:
Common wiring diagrams
Resolution:
Electronic Protocols: Access Control Door with electric trim Access Control with electric strike Access control with electric strike and LCN 460...:
Why does the PS900 power supply not provide any DC output when AC power light is on?
Resolution:
The following items may cause the PS900 series power supply to have no DC output voltage. 1. If the DC voltage selection jumper is missing, the power supply will not provide any D...:
How to convert the Von Duprin 6000 series electrical strike from Fail Secure to Fail Safe or Fail Safe to Fail Secure?
Resolution:
Part numbers: FS slider, part # 090591 (Use for all EXCEPT 6211WF/6212WF/6221/6223. See 090798 below) FS slider, part #090798 (Use this slider for FS models 6211W...:
How does the outside trim function on a Chexit Rim or Vertical Rod device?
Resolution:
A thumbpiece, knob or lever trim left in the unlock position would be locked when the Chexit is armed and unlock when the Chexit device is disarmed. To keep the outside trim in the lock p...:
Why did my CO Lock stop working after the Reader Module (electronics) was changed?
Resolution:
CO Reader Modules are not individually replaceable, nor can they be swapped between locks. The inside and outside assemblies of a CO lock are a matched/mated set and cannot be swapped to change rea...:
FAIL SECURE
Resolution:
FSE, EU, Electrically Unlocked:
What questions should be asked to determine which Von Duprin 6000 series electric strike I have?
Resolution:
See Catalog to identify specific model: Von Duprin Electrical Security Products and Accessories Catalog:
How to convert the Von Duprin E996L trim from FS fail safe to FSE fail secure?
Resolution:
The E996L will ship FS fail safe from the factory if you don't tell us, You can order either FS/FSE. Can be converted to FSE fail secure. To convert the 996L to E996L (fail safe or fail secur...:
What is the part number for the Fail Safe slider for the 6211?
Resolution:
The sliders are different between the 6211 and 6211WF. The FS slider part number for the 6211 is 090591 The 6211WF FS slider is 090798. :
Will the 9100 series Benchmark III power an electric strike?
Resolution:
The Benchmark III control has a 24VDC, 2.5 amp power supply, and built in relay for controlling electric strikes or other accessories less than 2.5 amps current load. For a fail secure strike, r...:
Can an EL device be ordered Fail Secure?
Resolution:
This is not possible as an EL device is an electric latch retraction and requires power to unlock the door thus only available in Fail Secure.:
Can the 6300 electric strike be Fail Safe?
Resolution:
The Von Duprin 6300 surface mounted electric strike is only available as Fail-Secure.: