Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
download engage firmware
”
RELATED FAQS
Question
Answer
Engage Locks - Firmware Version Not Showing Updated in Portal after Upgrade
Resolution:
Sync the controller or lock via the mobile app to update the web portal with the new firmware version.:
When should I update the firmware in my AD Series or CO Series products?
Resolution:
Steps to determine what firmware version your products are currently using AND if a firmware update is suggested: 1) Use the Hand Held Device (HHD) and Schlage Utility Software (SUS) applicat...:
How to submit a request for a Schlage special?
Resolution:
Process Highlights:Upon receipt the Innovation Center Product Request Form coordinator will assign an RFQ#, review, and clarify the request as neededWithin 5-working days your request will be eithe...:
Where can I find hurricane ratings for Schlage and Falcon?
Resolution:
There are several Schlage and/or Falcon locks that have been tested and approved for this application. For Commercial use the locks have been tested and approved as ...:
How do I program my device?
Resolution:
The programming processes for Allegion devices can be both product and features specific. Some products programming processes are electronic in nature, others are physical in nature. &nb...:
What is the Buy American Act (BAA)?
Resolution:
To obtain product certification forms:Download the BAA Catalog on the Allegion website Complete the information requested in the the BAA Catalog with a detailed copy of the prod...:
What is this plastic clip on the ND chassis?
Resolution:
On August 15, 2012 Schlage began shipping ND-Series locks with a hassle free "clip" to aid with the installation of the anti-rotation plate. This feature has been added to the hub to keep the...: