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Question
Answer
How do I program my device?
Resolution:
The programming processes for Allegion devices can be both product and features specific. Some products programming processes are electronic in nature, others are physical in nature. &nb...:
What power operator is recommended/used for occasional activation with mainly manual traffic?
Resolution:
The 4630/4640 Series operator is designed/recommended for a door that will see mostly manual traffic with the occasion automatic/ handicap operation.:
What are ElectroMechanical Automatic Operators?
Resolution:
ElectroMechanical Automatic Operators are designed to automatically open when activated. The Benchmark Series are Medium Duty "Commercial" automatic operators, often used on of...:
Can a Senior Swing 2850 or 2860 be used on a Double Egress (DE) door?
Resolution:
The overhead concealed operators (2850/2860) will not work on a Double Egress frame because the doors are not in the same plane. You will have to use the surface mount (9553 / 9563) on Double Egres...:
What are Electro-hydraulic Automatic Operators?
Resolution:
Electro-hydraulic Automatic Operators are: Designed for manual opening applications where there is occasional need for automating the door to meet ADA requirements. Electrically powere...:
What are Pneumatic Automatic Operators?
Resolution:
Pneumatic Automatic Operators are used in areas where electrically operated devices are not convenient or permitted. Consists of a modified, heavy-duty door closer for manual oper...:
Does LCN repair or sell rebuilt closers?
Resolution:
Because of the new extended LCN warranties and the desire to be consistent across the entire Allegion premium brands, LCN will be moving away from offering an out-of-warranty repair service beginni...:
What is the difference between a 4630 and 4640?
Resolution:
4630 Single Arm/Track style. Mounted on the Pull Side of the door. Non Handed 4640 Double Arm style. Mounted on the Push Side of the door. Non Handed:
What is a Senior Swing 9540 RF?
Resolution:
The Senior Swing Series used to have a 2 gearbox options, a "standard force" (15 lbs) and a "RF - reduced force" (11 lbs). In November 2009 RF option was eliminated and we made the standard sr...:
What would cause a 4600 operator to click a few times when the actuator is pushed, but not open the door?
Resolution:
If a 4600 clicks, but won't open the door: Verify proper connection of all the control box connectors. Verify correct manual operation of door. Verify actuator connections and any strike/maglo...:
Why would a 4600 not open a full 90 degrees?
Resolution:
A 4600 (4630/4640) not opening to a full 90 degrees could be caused by a couple things: The Opening Force could be set too low. Try increasing the opening force adjustment on the contr...:
Which arm is the same as the 4640 regular arm?
Resolution:
The 4640 Regular arm (4640-3077) is the same as: 4040 Long Arm 4820 Regular arm. The arms listed above are for reveals up to 4 1/2" and have a 8 3/8" long rod and shoe. 4640 Long arm ...:
What is the power output on the Senior Swing 9500 series?
Resolution:
Below information is for the 120v Sr Swing Operators.For Sr Swing digital Control Boxes made from 2006 to Dec. 9th 2019 the Senior Swing operator had a 24VAC output , rated at 1.5 Am...:
How do you change a 9130 Benchmark to a 9140 Benchmark?
Resolution:
The only difference between the 9130 and 9140 Benchmark operators are the arms.To convert a Benchmark 9130 (pull) to a 9140 (push), order a 9140-3077 push arm assembly for revea...:
What would cause a Senior Swing to open too far?
Resolution:
The Senior Swing operator is designed to power open the door to 90°. The built in dead stop (in the gearbox) prevents it from opening any further. If the Senior Swing operator is opening to far (pa...:
When did we start shipping the Senior Swing, Benchmark, and Falcon operators with the ES Filter?
Resolution:
On the Benchmark, if there is line noise from a strike then the unit will lose it's hold open time. Adding the ES Filter, which is a diode, will resolve this issue and the unit will hold it's...:
Is the 9500 Series Senior Swing handed?
Resolution:
The Senior Swing "control box" is not handed. All Senior Swing motor "gearboxes" are handed, both the 2800 Series concealed and 9500 Series surface mounted operators. The 2800 Series "concealed a...:
What is maximum reveal for the 9140?
Resolution:
Maximum Reveal for the 9140 push operator:6" for the REGULAR ARM9 3/4" for the LONG ARM:
How do I fix a Benchmark 9100 that the belt keeps sliding down on motor gearbox?
Resolution:
The Benchmark and Falcon operator gearbox assemblies are not repairable. The gearbox belt and/or pulley cannot be replaced in the field, the gearbox would need to be replaced as a complete assembly...:
Can a 9100 series Benchmark be used on a high traffic exterior door?
Resolution:
The recommended application for the 9100 series Benchmark operator is low traffic exterior doors, or low/moderate traffic interior doors. The Benchmark series operator "is not" recommended for use ...:
How is a ELR or panic device wired to a Senior Swing?
Resolution:
EL devices are wired to the Senior Swing, using the P10 (761465) cable. Connect the "GRAY" wire to the SC terminal on the 900-2RS card in the Von Duprin Power Supply and the "VIOLET" wire to the ...:
Will the 9100 series Benchmark III power an electric strike?
Resolution:
The Benchmark III control has a 24VDC, 2.5 amp power supply, and built in relay for controlling electric strikes or other accessories less than 2.5 amps current load. For a fail secure strike, r...:
Does the 9540 Senior Swing need a separate relay board for wiring to electric locks?
Resolution:
The Senior Swing control box has a built in (programmable) relay output for connection to a Fail Safe/Fail Secure electric strike/maglock or to an EL Device power supply.:
What would cause a Senior Swing to open only 10 degrees and then close?
Resolution:
Issue/Symptom – upon receiving an activation input the Sr Swing gearbox opens only about 10 degrees and then returns to the close position. Unit will never learn opening nor function pro...:
Can you operate a Doromatic EL 1490 with an LCN power supply?
Resolution:
This is not possible. Due to the device's 16 Amp in-rush it would require it's own PS914-2RS which will power 1 or 2 devices.:
What maintenance is required for an LCN closer?
Resolution:
Closers mounted according to LCN installation instructions require no periodic maintenance or seasonal adjustments. Monthly, quarterly, and annual visual inspections are recommended for Fire/...:
How do I get a Size 1 (ADA) closer to close against air pressure?
Resolution:
If an Size 1 (ADA) closer is set to 5 lbs. opening force, it will only have about 3 lbs. (60/70%) closing force. If the closer will not close against air pressure, but the ADA requirements have to ...:
What is the LCN fluid - "Liquid X" - temperature range?
Resolution:
The LCN closer fluid "Liquid X" will perform without variation between: -30° F to +120° F - for manual closers. +35° F to +120° F - for electrical closers and a...:
Can a Cam Lift hinge be used with LCN closers?
Resolution:
Cam Lift hinges can only be used with LCN door closers that have a "Regular" or "Reg hold Open" style arm. Locating the Closer and Arm from the centerline of the pivot point of the cam lift h...:
What is a Cam Lift Hinge?
Resolution:
Cam Lift Hinges are specially designed hinges used mainly on acoustical door assemblies. The Cam Lift Hinge lifts the door during its travel and seats the door bottom for a pos...:
Can an auto operator be installed on a Dutch door?
Resolution:
Yes, an automatic operator can be installed on a Dutch door. The operator must be installed on the top leaf of the Dutch door. Only the top half will open unless the top and bottom leaves (se...:
What operator is best for high traffic automatic use.
Resolution:
The Senior Swing 9500(IQ) or 2800(IQ) series operator is designed to for "High Traffic - High Abuse" areas.:
Can the 4630/4640 cylinder only be replaced?
Resolution:
The 4040(XP) door closer can be used as a temporary replacement in a 4630/4640 operator to provide manual control of the door while the 4630/4640 closer cylinder is being repaired or a replacement ...:
What power supply do I need for my 2 QELA devices with LCN auto operator?
Resolution:
Use the PS902-2RS power supply with LCN auto operator on single door, PS904-2RS power supply on double door and PS904/906-2RS-2RS for 2 pair of QELA is required for basic operation with a...:
Where does the 8310-877 safety sensor attach to the Senior Swing controller?
Resolution:
The 8310-877 Bodyguard Safety Sensor attaches (plugs in) to the P1 connector on the Senior Swing controller. The 8310-846 (761462-00) wiring harness "included" with the 8310-877 safety sensor is us...:
What would cause my 4600 (4630/4640) Series operator to keep trying to open and squeal after opening to 90 degrees?
Resolution:
"Opening Force" adjustment could be set to strong (high). This adjustment is a turn pot adjustment which can be found on the controller. Try adjusti...:
Will the Falcon 8200 series operator burn up if someone tries to open it when the door is locked?
Resolution:
Any good secure setup and installation should be getting an open signal that has already gone through credential access first (ex……card reader, keypad, Key switch) and ignoring a locked door. ...:
What wires are the activation inputs for the Senior Swing?
Resolution:
The current (digital control box) activation input wiring harness (# 761464-00) is included in the Sr. Swing parts bag (-518), and has 4 wires in it, Black, White, Yellow, & Gray. ...:
What is the part number for the Falcon 8200 (8230/8240) series operator control box?
Resolution:
The Falcon 8200 Series control box can be ordered as either an 8230-3462 or an 8240-3462. They are the same part.:
Can a 9500 series operator on the push side be used with Cam lift hinges?
Resolution:
The Senior Swing will work with Cam Lift Hinges as a PUSH SIDE MOUNT 9542/9553/9563 only. Maximum 3/4" lift. Maximum 15 pounds force to push door up the Cam Lift Hinge. Cam Lift Hinges WILL NO...:
What could cause a 9100 Series Benchmark operator not to open when the actuator is pushed?
Resolution:
If the 9100 Series Benchmark operator does not open when the actuator is pushed: Verify the unit has 120 volts applied to it. Verify the the power light on the control box is on. If not, check ...:
How do I get service on my Astro Swing operator that isn't working properly?
Resolution:
LCN does not does not have or supply any information for the old (obsolete) "High Energy" Dor-O-Matic Sliding doors, Bi-Fold doors or Astro Swing doors. You MUST be AAADM certified to work on, or g...: