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FAQs

How do we achieve NL OP with the Falcon 24 R device?

Resolution: There are two opions that would allow Night Latch function using an independently mounted pull, often referenced as NL-OP, when ordering (F)-24-R Rim or (F)-24-V Surface Vertical Rod devices.If a (...:

Is the Von Duprin 98/9949 device available for wood doors?

Resolution: NO, the Von Duprin 98/9949 device is for METAL DOORS ONLY! The Von Duprin 98/9950 device is for WOOD DOORS ONLY! :

Is the Von Duprin E996 available in 12 volts DC?

Resolution: No, the Von Duprin E996 lever trim is only available in 24 volts DC, NOT 12 volts DC. :

Can the Schlage CO 100 993 R be used for access control with the Von Duprin Chexit device?

Resolution: No, the CO 100 993 R cannot be used for access control with the Von Duprin Chexit. The trim must be able to open/close a "switch" and this trim is not capable of this function. :

Is the Schlage PT Series tubular lock UL listed?

Resolution: The Schlage PT Series Tubular is not listed by UL as Fire Rated. This product is intended for interior door applications.:

What is the Screw Pack part number for the B560P?

Resolution: Screw Pack part number: For door thickness range 1 3/8" to 1 3/4" use part number 61-500, and specify finish. For door thickness range 1 3/4" to 2 1/4" use part number 61-501 a...:

On the 679 Schlage magnetic Door Position Switches why do we call out a voltage rating? Like 0.3 Amps @ 30 VDC?

Resolution: It is rated to show the maximum voltage that can be used through the switches.:

Where are the J1 and J2 jumpers located on the Locknetics DKP-165 keypad? What are they used for?

Resolution: They are located on the bottom right of the top circuit board labeled JP1/JP2. Use these jumpers to reset the keypad.:

Is the GF3000TJ armature the same as the standard GF3000 armature?

Resolution: Yes, the GF3000TJ has a different mounting block, however the armature itself is the same as a standard GF3000. :

Are there replacement parts available for the LCN 8310-2210 activation kits?

Resolution: Unfortunately we only offer complete kits, we have no replacement parts available for the LCN 8310-2210 activation kits. So if encounter any issues with either one of the wave activation plat...: