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FAQs

When ordering a Sr Swing CP operator, does it come with a bottom pivot?

Resolution: When ordering a 2810, 2850 or 2860 CP operator the bottom pivot, will come with the operator.:

What size are the rivet nuts supplied to mount the end angle brackets on the senior swing header?

Resolution: The rivet nuts for the mounting the end angle brackets of the senior swing header are ¼-20 x ¾ flat head rivet nuts.:

Does the 4630/4640 still use the rubber coupler connector to help mate the clutch to the cylinder?

Resolution: When the original 4600 operator (4610/4620) launched back in mid/late 1990's, it was supplied with a rubber coupler connector, which was designed to help align the clutch and cylinder. &nbs...:

Are there security torx screws for the B250?

Resolution: There are no security screws for mounting the B250/B252 or for securing the rose thumbturn for the B250. Schlage does offer optional TORX screws for the latch and strike mounting only. ...:

Does the 30-002 hotel cylinder use two different types of stop rings?

Resolution: :

What ring is supplied with a Falcon C987 mortise SFIC cylinder?

Resolution: The C987 SFIC mortise cylinder housing from Falcon comes with a guard ring assembly also known as a straight protective collar: part number is A08790-003. The A08790-003 consists ...:

Does the Sr Swing unit have wet or dry contacts?

Resolution: Sr Swing requirements are DRY contacts. Please see here for the Sr Swing control box instructions which lists out the electrical specifications. :

What material is used for ALX levers?

Resolution: ALX levers are made from a Zinc die cast material. :

Can you use a Falcon Operator with a Glynn Johnson overhead stop?

Resolution: It is not a recommended combination. See below for explanation. The Falcon Operator has an internal dead stop. If the Falcon Operator is installed correctly when the door reaches...:

Can you use a Benchmark Operator with a Glynn Johnson overhead stop?

Resolution: It is not a recommended combination. See below for explanation. The Benchmark Operator has an internal dead stop. If the Benchmark Operator is installed correctly when the d...: