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FAQs

How does a deadbolt earn an ANSI Grade 1?

Resolution: Grade 1 door knob units are designed for exceptional durability and security. They must endure 800,000 cycles, withstand 6 door strikes, and pass a rigorous 360-pound weight test. Similarly, Grade ...:

Can weatherstripping seals be added to continuous hinges?

Resolution: Weatherstripping should not be added to continuous hinges, this may affect the hinge and keep the door from closing &/or adding undue stress to the hinge.:

Is the door prep the same for the Schlage S200 and the Schlage FE410?

Resolution: The door prep on the FE410 has a 2 1/8" bore for the Deadbolt while the S200 has a 1 ½" bore. The door preps for the FE410 and the CS210 are the same. Click here for the S200 door templ...:

Is the Schlage L9460 available with the Deadbolt Monitoring (DM) option?

Resolution: The Schlage L9460 is not available with the Deadbolt Monitoring (DM) option. :

Is there a different outside spring cage for ND fixed lever functions?

Resolution: For Yale and Medeco LFIC, the ND80 will continue to use the active chassis and the active spring cage (N523-224).:

How many complete ALX Locks are in a Shipper Carton?

Resolution: The fully configured ALX products ship 6 to a Shipper Carton. This is for all functions. :

Are service parts available for the new Von Duprin -2 and -2SI options?

Resolution: At this time, service parts for the -2 and -2SI options can only be obtained by ordering a -2 or -2SI conversion kit.:

What is the part number for the current 1790 center case cover screws?

Resolution: The center case cover screws currently used for 1790 center case covers is “SCREW.1152”.:

Do the Von Duprin 22 Series devices use the same dogging assembly as the 98/99 and the 33A/35A Series?

Resolution: Yes, the dogging assembly is the same for the Von Duprin 22, 33A/35A, and 98/99 Series exit devices. The part number is 050709.:

What key symbols indicate that a cylinder is cross keyed?

Resolution: In a master key system, all keys and cylinders have key symbols. These key symbols clarify where the cylinder fits into the master key hierarchy and what keys will operate it. A cross k...: