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FAQs

Isonas Pure Access Cloud - Support for NDE and LE (Non-"B" Versions)

Resolution: Isonas Pure Access Cloud supports NDE and LE devices, as well as NDEB and LEB.With the non “B” versions, these do not support Schlage Mobile Credentials, but will support all of the same physical c...:

Isonas - Devices and Important Network Ports

Resolution: Network configuration needed for Isonas-brand devices to connect to Isonas Pure Access CloudPort 55533 open on firewall10 Mbps, Full Duplex. Auto-negotiate disabled.Ports used for the Isonas ...:

Isonas Devices, Schlage RC, and 802.1x Compliance

Resolution: Isonas devices to not and cannot support 802.1xSchlage RC do not currently support 802.1x Note: Schlage NDE, NDEB, and LEB do support 802.1x, as the devices can save network authentication data.:

Isonas - SOC1, SOC2, or ISAE3402 Compliant

Resolution: Isonas is not compliant with nor has any plans to meet SOC1, SOC2, or ISAE3402 standards.:

Does Schlage offer a surface bolt?

Resolution: Ives by Schlage, an Allegion brand, offers surface bolts. Please click here for additional information.:

When was the change made to the F51/keyed entry lock so that it unlocks when the interior knob/lever is used?

Resolution: The F51 keyed entry lock was changed in 2013.:

Is the Falcon H2171 outside lever rigid?

Resolution: The outside lever on the H2171 is passage and will always retract the latch. Only the deadbolt locks the lock.:

How does a deadbolt earn an ANSI Grade 1?

Resolution: Grade 1 door knob units are designed for exceptional durability and security. They must endure 800,000 cycles, withstand 6 door strikes, and pass a rigorous 360-pound weight test. Similarly, Grade ...:

Can weatherstripping seals be added to continuous hinges?

Resolution: Weatherstripping should not be added to continuous hinges, this may affect the hinge and keep the door from closing &/or adding undue stress to the hinge.:

Is the door prep the same for the Schlage S200 and the Schlage FE410?

Resolution: The door prep on the FE410 has a 2 1/8" bore for the Deadbolt while the S200 has a 1 ½" bore. The door preps for the FE410 and the CS210 are the same. Click here for the S200 door templ...: