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FAQs

Resolution: The Von Duprin entry buzzer will sound as long as voltage is going through it. As fail-safe strikes are usually powered constantly to keep them locked, the entry buzzer would also continuously soun...:

Will the Von Duprin 6216 electric strike work for the Schlage L9000 series lock?

Resolution: Yes, the 6216 is compatible with the Schlage L9000 series lock:

Why is there no "tap" for the Von Duprin 338 strike holes?

Resolution: The tabs on the 338 strike are already drilled and tapped. All that is required for the frame prep is a drill and countersink for the screws:

Are the Falcon 1690 rods the same as the 1990 rods?

Resolution: Yes, the 1690 and 1990 use the same vertical rods:

Can the E996 be changed from Fail Safe to Fail Secure?

Resolution: Yes, the Von Duprin E996 electric lever trim can be changed from Fail Safe to Fail Secure:

Can I use the Von Duprin 9954 Fire Rated Mullion with other fire rated devices other than Von Duprin?

Resolution: No, only Von Duprin fire rated devices can be used with the Von Duprin 9954 fire rated mullion. :

What Platforms is the Schlage Encode Lever Compatible With?

Resolution: The Schlage Encode Lever is designed for seamless smart home integration and is compatible with several popular platforms, including:Schlage Home App: Manage and control your Schlage Encode Lever r...:

How do I disable the built-in alarm on the Schlage Sense?

Resolution: The Built in alarm can be disables in a few different ways.You can wait and after a short period of time the alarm will turn off.You can unplug the wire running to the battery tray.You can disable ...:

Is there a QEL option or kit for the Von Duprin 22?

Resolution: Both the QEL option and QEL Conversion Kit are available for the Von Duprin 22. The 22 QEL Conversion Kit will only retrofit 22 Series devices made after December, 2021. Reference install...:

Can you convert the Discontinued ND75 to ND78?

Resolution: To convert from the old ND75/95 to the new ND78/98 a chassis replacement will be necessary.ND78 Chassis - 47277080-KITND98 Chassis - 47277079-KIT: