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FAQs

How do you convert AD400-993R to S in field?

Resolution: You would need to buy the two spacer kits for the S sold separate in the service manual. The kits will come with the spacer and longer screws. AD400 needs two spacers; AD 200, 250,...:

Does the MT15 support Indala format credentials?

Resolution: No, Indala is a proprietary technology that none of our readers can read. :

Does Schlage Provide Key Replacements for Andersen or Pella Storm Doors ?

Resolution: Andersen and Pella use a Schlage keyway in some of our storm doors. However, this is not covered under the Schlage warranty. Additionally, Schlage does not offer replacement cylinders for Andersen ...:

What are Schlage's automatic wall holder specifications?

Resolution: Please click here for Schlage's automatic wall holder specifications.:

What are Schlage's wall bumper specifications?

Resolution: Please click here for Schlage's wall bumper specifications.:

What are Schlage's wall stop & holder specifications?

Resolution: Please click here for Schlage's wall stop & holder specifications.:

Can you order HL6-9000 Pull and Push paddles only in 630 AM?

Resolution: The HL6 9000 Push and Pull paddles only can be ordered in 630 AM, see below for part numbers. Handle.10593= HL6 9000 Push handle only 630 AM (US32D-AM) Handle.10594= HL6 9000 Pull ha...:

Can you enroll a mag stripe credential at the lock with a CO-200?

Resolution: Yes, but only if the reader has a Keypad on it. :

Where is the DPS located on the M490P?

Resolution: It is located behind PCB board between the board and the access cover. :

Do Code Lengths Need to Match for the Schlage Encode Plus?

Resolution: No, the code lengths for the Schlage Encode Plus do not need to match. This smart lock allows flexibility in code creation, enabling users to set access codes of varying lengths.For example:One per...: