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FAQs

What is the door thickness range for the HL6/PL7/PL8 Tubular locks?

Resolution: The door thickness for the HL6/PL7/PL8 tubular, and the HL6-9000 mortise locks is 1 3/4" only. :

Can Schlage L mortise locks with indicators be used on exterior applications?

Resolution: Schlage L series mortise locks with indicators are not recommended for exterior applications. :

When did LCN change the Sr Swing pull arm, track, and roller?

Resolution: LCN updated the Sr Swing Pull arm, Track, and roller on April 14th, 2020. The old style track is approximately 17" long. See here for the old pull side instruction sheet for produ...:

When ordering a Sr Swing CP operator, does it come with a bottom pivot?

Resolution: When ordering a 2810, 2850 or 2860 CP operator the bottom pivot, will come with the operator.:

What size are the rivet nuts supplied to mount the end angle brackets on the senior swing header?

Resolution: The rivet nuts for the mounting the end angle brackets of the senior swing header are ¼-20 x ¾ flat head rivet nuts.:

Does the 4630/4640 still use the rubber coupler connector to help mate the clutch to the cylinder?

Resolution: When the original 4600 operator (4610/4620) launched back in mid/late 1990's, it was supplied with a rubber coupler connector, which was designed to help align the clutch and cylinder. &nbs...:

Are there security torx screws for the B250?

Resolution: There are no security screws for mounting the B250/B252 or for securing the rose thumbturn for the B250. Schlage does offer optional TORX screws for the latch and strike mounting only. ...:

Does the 30-002 hotel cylinder use two different types of stop rings?

Resolution: :

What ring is supplied with a Falcon C987 mortise SFIC cylinder?

Resolution: The C987 SFIC mortise cylinder housing from Falcon comes with a guard ring assembly also known as a straight protective collar: part number is A08790-003. The A08790-003 consists ...:

Does the Sr Swing unit have wet or dry contacts?

Resolution: Sr Swing requirements are DRY contacts. Please see here for the Sr Swing control box instructions which lists out the electrical specifications. :