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FAQs

Are Schlage Encode Series Locks Z-Wave Compatible?

Resolution: If you're considering Schlage Encode series locks and wondering about their compatibility with Z-Wave, here's what you need to know:The Schlage Encode series locks, including models BE489, BE499, a...:

What are the dimensions for the Deadbolt and Latch Cutouts in the L/LV9000 Armor Front?

Resolution: Please see drawing below for dimensions of the cutouts for Deadbolt, Auxiliary Latch and Latchbolt used on the L/LV9000 Armor Front. The material thickness is .039". Note: Not all ...:

Why Is There a Hole on My Battery Cover?

Resolution: If you’ve noticed a small hole on the battery cover of your Schlage Sense (BE479) or Schlage Connect (BE468/BE469) locks, this is the speaker hole designed for these models.Do not install additiona...:

How do the Falcon 24/25 extension rods attach to the top rods?

Resolution: The extension rods attach at the BOTTOM of the top rods, NOT at the top (like Von Duprin). The top of the top rod is then cut to the desired length and a new hole is drilled for the cotter pi...:

Is a power supply required for the Von Duprin 2670 Guard X alarm lock?

Resolution: No, the Guard X is operated with a 9 volt battery or 110 AC plug in adaptor called the PT790. :

What is the 526 finish now available for the Von Duprin 22 model?

Resolution: The 526 finish is a powdercoated color that looks like satin chrome (US26D) when applied by Von Duprin. :

Is the Falcon 718 TL still available?

Resolution: The Falcon 718 TL is still available but only as an "Engineering Special". :

My Von Duprin PS873 is putting out 38-40 volts DC. Do I need another power supply?

Resolution: Yes, the PS873 was considered a "regulated" power supply. The voltage should NOT exceed 24.7 volts DC. If the voltage reads more than that, replace it with the current PS914-2RS p...:

Does Falcon offer a Full Size Interchangeable Core?

Resolution: Falcon does not offer a Full Size Interchangeable Core (FSIC) Cylinder, only the Small Format Interchangeable Core (SFIC). :

Can I use a cylinder on a Falcon MA311?

Resolution: This is not possible as the Falcon MA311 does not have any cylinder retaining components in the lock case. :