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FAQs

What user role will Engage team members be in Isonas linked sites?

Resolution: Linked Engage site users all will be a Manager role :

Will credentials synced from Active Directory work on NDE or LE?

Resolution: Active Directory synced Credentials will not work on Engage locks :

What is the part number for 6100 and 6200 solenoid pig tail connector?

Resolution: The 6100 and 6200 solenoid pig tail connector is not a service part, however, the EL cable assembly 110388-00 can be used. :

How do you specify the fire-rated version of the D200 deadbolt series?

Resolution: To get the UL listed D200 deadbolt for 3 hour fire door, specify the letter "F" after the function and cylinder designations. Examples: D241P6F, D251F, etc. The followin...:

Why are some Primus finger pins copper colored?

Resolution: :

Can a Primus cylinder be converted into a Primus RP cylinder in the field?

Resolution: For a detailed video click https://www.youtube.com/watch?v=1WWUpccodIk See here for parts required for this conversion :

Where are the templates for round corner latch faceplates on hollow metal doors?

Resolution: Due to round corner latch faceplates being an unpopular choice for hollow metal doors, Allegion does not have specific templates for that scenario. If round corner latch prep on a hollo...:

Is there a part number for the 24VDC plug for a 6300 electric strike?

Resolution: 050803 - 6300 pigtail kit. :

What is the estimated weight of a GJ 704H?

Resolution: 4lbs:

What fasteners does a 5BB1 that is 3.5" x 3.5" receive?

Resolution: 6 wood screws, and 6 sheet metal screws. :