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FAQs

Resolution: The Gateway is not plenum rated today. The Plenum rating requires UL 2043 approval, which is the UL requirement for installation in what is considered to be air-handling spaces – plenum...:

What does the test output do on the CTE?

Resolution: Each button will activate both the Dry and Powered contacts on the CTE. Press the LOCK, ALARM, or AUX buttons to test the LOCK, ALARM, or AUX outputs. :

What is the part number for the battery cover for the LE/LEB lock?

Resolution: Greenwich Model: L483-025 - Greenwich battery cover with screw, washer & magnet. Addison Model: L483-031 Addison battery cover with screw, washer & magnet :

Is the DPS required to be installed for the NDEB lock to function for storeroom/classroom and office function?

Resolution: No, the lock does not required it to function. If you do not install it, and if the lock is going into the Access Control system, you will get false info about the door status. :

How are top pins calculated for Schlage conventional or FSIC cylinders?

Resolution: In Schlage conventional cylinders as well as Schlage full size interchangeable cores (FSIC), top pins are utilized in between the springs and the rest of the pin stack (bottom pins and master pin...:

Does the Von Duprin 697 Pull use the same mounting holes as the 696 type "D" pull?

Resolution: Yes, the "rounded" 697 pull uses the same mounting holes as the 696/990 type "D" pull:

Can I order the CD Cylinder Dogging option with the Von Duprin QEL motor in the device?

Resolution: No, the CD Cylinder Dogging option would be located in the same physical space as the Von Duprin QEL motor (see images below). Cylinder Dogging: QEL: &n...:

Will the Von Duprin EL/QEL device fit a 30" door width?

Resolution: Yes, Von Duprin EL / QEL device will fit a 30" door width. :

Is the Falcon 8500 lock the same lock that Monarch sold?

Resolution: Yes, the Falcon 8500 lock is the same lock that Monarch sold, only the NL is the only option available. In years past, Monarch offered the TP and K/L option also, but the Falcon devices and t...:

Is the strike for the FB457/FB458 available as an item to purchase?

Resolution: The strike is only available with the FB457 / FB458 purchased complete. It is not available as an individual item.: