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FAQs

Resolution: ABAAS or ABA stands for Architectural Barriers Act Accessibility Standards "The Architectural Barriers Act of 1968 (42 U.S.C. 4151-4157) requires certain Federal and Feder...:

What cylinder length is required for mortise HSLR trim?

Resolution: Conventional cylinder 1-1/4" SFIC cylinder 1-3/8" Standard FSIC cylinder 1-1/2" Standard Blocking rings provided with trim to ensure proper function. :

Is the BE365 a Motorized Lock?

Resolution: No, the BE365 is not a motorized lock. It is an electronic keypad lock that requires manual operation. After entering a valid access code, the deadbolt is engaged or disengaged by manually turning ...:

Is the FE695 a Smart Lock?

Resolution: No, the Schlage FE695 is not a smart lock. It is part of the Schlage Touch Series and features a touchpad lever design. This lock does not support integration with apps, Wi-Fi, or smart home system...:

What to Do If Your Keys Are Missing from the Schlage packaging

Resolution: Discovering that your new Schlage lock is missing its keys can be frustrating. Here's what you should do if you find yourself in this situation.Steps to Resolve Missing Keys:Attempt to Exchange at ...:

Schlage F58/F59: Missing Parts

Resolution: If you have purchased a Schlage Model F58 or F59, you have only bought one half of the handleset. The F58 is the exterior portion, while the F59 is the interior portion. The F60 is the complete han...:

What is the largest door thickness the XB11-958 rim cylinders can be ordered?

Resolution: The maximum door thickness allowed is 7-5/8". Anything over that dimension will have to go through the Schlage Innovation Center RFQ Process for review. :

Is it possible to bypass a mag lock on a DE5300 to have a 0 second delay?

Resolution: No, must replace chexit PCB with a 0 second delay model. :

What replacement parts are available for Locknetics RS300 electric strikes?

Resolution: There are no replacement parts for the Locknetics RS300 series strike. :

What is difference between Glynn-Johanson (GJ) 70 and 79 series, ?

Resolution: Models in the 70 Series utilize a 1/2" diameter stainless steel bar, while the 79 Series uses a 3/4" stainless steel bar. The bar is always provided in US32D. :