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FAQs

Resolution: Schlage does not offer installers for Schlage Residential locks. All Schlage Residential locks are designed with EZ-Install technology, making them easy for customers to install themselves.&nb...:

Does the 3130 and 3030 closer use the same cylinder?

Resolution: No the cylinders are not the same. Internally there are differences. So the cylinders cannot be interchanged as you won't get proper operation or regulation. :

How do you determine COR length?

Resolution: To determine COR length, the "channel" will reach all the way across the "active" leaf, then preferably 1/2 way across the "inactive" leaf. :

How does the mortise cylinder lock/unlock the 996L-M lever trim?

Resolution: The mortise cylinder threads into the 7500 lock body through the 996 L M trim to lock/unlock the lever function. There is a small slot head screw that must be turned all the way "in" on the s...:

Can Von Duprin provide a 98/9947 device for a door up to 12'?

Resolution: Yes, the Von Duprin price list shows extension rods for door heights up to 15' for the 98/9947 device. :

Will the Falcon 25 R device accept an RX switch?

Resolution: Yes, the Falcon 25 series devices (-R, -V, -C, -C-WDC, -M) will accept an RX switch (part number 650359) that can be installed in the field. :

Is the "Boardwalk" lever available for the Von Duprin 996 lever trim?

Resolution: The Boardwalk lever is available for 996L trims as a special order. For pricing, email [email protected].:

What parts are included in the 09-060 Sargent tailpiece kit?

Resolution: The 09-060 Sargent tailpiece kit for ND and ALX locks contains the following: tailpiece insert (a.k.a. cylinder sleeve) instruction sheet P516-009 The insert (...:

Is EPT-10 rated for UL10C?

Resolution: Yes. This is not explicitly shown in the UL Product IQ database. Per Allegion compliance team, file R15551 explicitly shows EPT-10 as UL10C. :

What service parts are available for Von Duprin 4200 Electric Strike

Resolution: See Von Duprin pricebook for list price. Parts available are: Faceplate (round and square corner) Hardware kit 050805 : (includes: mounting tab hardware, mounting scre...: