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FAQs

Schlage MT20 Enrollment Reader - Enrolling 3rd Party Smart Cards via CSN

Resolution: To configure an MT20 to enroll 3rd party smart cards via CSN: Use configuration card, part number CE-404-033, "Enable CSN". The MT20 can then be used to enroll 3rd party smart credentia...:

Schlage Engage Readers and Locks - Enrolling iClass CSN

Resolution: iClass cards read differently on CTE and NDE. NDE readers can only see a truncated 40-bit iClass CSN CTE's MT11 and MT15 readers see a 64-bit iClass CSN, by default. ...:

Schlage Engage - "Credential has been used in the past and cannot be reused" Error

Resolution: This error indicates the credential was previously designated as a master credential on that site and was deleted. Deleted master credentials cannot be used again on the same site. Recommend ...:

Schlage Control FE410 - Lever Handing

Resolution: The locks are handed from the factory, but they are field reversible.Details on re-handing are in the installation guide. :

Schlage Engage and Control Locks - Using Control "Construction Fobs" on Other Devices

Resolution: Construction fobs for the Control locks can also be used for the other Engage locks.Follow the instructions in the users guide for each of the locks (NDE, LE, CTE) to put it construction ...:

Schlage Control - Thick Door Kit (47244555) Components

Resolution: Components of kit 47244555 include: (2) longer screws (1) longer tailpiece Instruction guide P517-267 :

ISONAS RC03 - Dry Contact Relay

Resolution: RC03 has a built-in SPDT relay which can be set for wet (powered) or dry output. To set unit for dry contact: Remove jumpers from JP2 Use wires as follows: Pink - Comm...:

ISONAS RC03-to-RC04 Cable - Using the CABLE-Adapter Cable

Resolution: At the reader end, the adapter plugs in between the RC04 reader and RC03 cable. Then the wiring at lock end needs to be changed for RC04 output colors. Many wires can no longer be ...:

Schlage AD-Series - Replacement Inside Push Button (IPB)

Resolution: The white-colored pushbutton on the main board is replaceable by ordering: 47269170 This component can be ordered through an authorized Schlage Electronics distributor. :

Isonas Pure Access Cloud and Manager - Two-Factor Authentication Card+PIN

Resolution: In Pure Access, go to "Settings" and then "Tenant Settings". Under Two Factor settings choose Card/Pin. When adding a Badge credential there will be an option to add a pin to that ...: