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FAQs

Why are the 900-4RL option board red and green lights flashing in an alternating manner?

Resolution: If the SW2 dipswitches are improperly both set to ON, the red and green lights will strobe to indicate an error. See the 900-4RL instructions to properly set SW2. :

How do I order a shim kit for a Falcon 24 or 25 series concealed rod exit device?

Resolution: 24-C just use the 24 C shim kit. To make this work need you need a new center slide with extended tab, part# 81-038-00 for 1/4" thru specials engineering. and 2 1/4" screw pkg. ...:

Can the 98/9947WDC or 98/9950WDC device be paired with a 98/9975 mortise lock device?

Resolution: The 98/9975 exit device requires a strike to be mounted to locking edge of the other door leaf in a paired opening. It is not possible to mount a strike on the door with a 98/9947WDC or...:

What is the bore hole size for the AL and ND series latches?

Resolution: Depending on the latch selected for use with the AL or the ND series. Both the AL and ND series would require a 7/8" or 1" bore for the latch, depending on latch selected. Please check ...:

What is the width of the Camelot and Plymouth Escutcheon for the CS200 series?

Resolution: The width dimension of the Camelot and Plymouth Escutcheon is 3.35 inches wide.:

Will the Schlage B520-295 cam work on a Falcon cylinder?

Resolution: The B520-295 Schlage cam could be used on the below cylinders if required. Must be ordered separate. 985 986 987 988 990 992 :

How far does the 22 series center case cam have to rotate to fully retract the latch bolt?

Resolution: :

What is the pin stack for Schlage SFIC?

Resolution: The pin stack for Schlage SFIC is 23. See example below. :

How do you change the lever on a Schlage S or S200 series lock from conventional to Full Size Interchangeable Core?

Resolution: There is a kit (part number 08-030) which includes the necessary components to change an S or S200 series lever from conventional to Full Size Interchangeable Core (FSIC). The kit includes ...:

Is the Schlage A43 discontinued?

Resolution: The Schlage A43 Communicating Lock was discontinued effective 2/1/2021. :