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FAQs

How do I get a special template for a Glynn Johnson overhead stop or holder with special door considerations?

Resolution: To determine if a Glynn Johnson overhead device will fit on a door with special considerations, we will need the following details: What overhead stop/holder series and size are you want...:

Can a QEL device be wired so that it stays open during a fire condition?

Resolution: This must not be done on a fire rated opening. From a wiring standpoint, wiring the fire alarm signal as an input to a power supply logic board (using it as an access control input) wou...:

How is a bar coordinator installed on an aluminum frame with a 5/8" blade stop?

Resolution: This can vary based upon situation. It may be able to either "cut away" the blade stop, or mount the COR with "spacer blocks" below the stop. Allegion does not sell spacer b...:

Does Schlage offer a round magnetic door catch?

Resolution: Schlage does but only in certain markets such as New Zealand and Australia. Ives does not offer this product. :

Can a CON cable to special ordered to custom length?

Resolution: No special length CON cables are available through Von Duprin specials. The only workaround is to buy the next-longest cable, and then cut and re-pin the wires using the CON kit. :

Are there Mortise Locks that use a Star Shaped Spindle Hub?

Resolution: Locked Down to Tech Support Only Cal-Royal NM : Accurate Lock Company 9000/9100 Mortise Lock Case: :

Which template is used to prep the door for the L9000 SL1 Trim?

Resolution: There is not a specific template for the SL1 trim when used with the L9000. Use the template listed under the appropriate L9000 Lock Function with Rose Trim.:

What is the door dimension range for the L283-064 spindle when used in the L9091, L9093 and L9095 Electrified Locks?

Resolution: When used on the L9091, L9093, and L9095 Electrified Locks, the standard door range is 1-3/8 to 3".:

What is the part number for the L0170 Wood Plug?

Resolution: The part number for the wood plug is K510-320. This wood plug will come supplied in the lock box. :

Does Schlage offer a "jimmy-proof" lock similar to Primeline or Kaba?

Resolution: Schlage does not offer a "Jimmy-proof" lock as Primeline and Kaba. :