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FAQs

Resolution: Construction Core Program Policy: Full size and small format construction cores will be invoiced under standard payment terms. Credit for these cores, less the handling charge, will be issued upo...:

PIB300 and PIM400-TD2 - Product and Enclosure Dimensions

Resolution: The NEMA-rated plastic enclosure is 7.1”x 7.1” x 3.0” The PIB300 and PIM400-TD2 circuit board is 4 ¾” x 5 7/8” :

Why does my LZR Mircoscan Sensor keep activating the door when I get into the sensors range?

Resolution: :If no motion sensors are being used for activation (using a push button for activation), then the “Knowing Act” program on the LZR hub should be changed to “On” (default is “Off”) – this will turn...:

Engage Mobile App - Deleting a Saved Wi-Fi Network

Resolution: Connect to the lock with the saved network. Click on Settings, then under General click on Wi-Fi. Select Show Saved Network. With an iPhone: On the network you want to delete, swipe t...:

Where is the Deadbolt Monitor, Latchbolt Monitor, RX Switch, EL/EU Switch and Motor Assembly located in an L9000 Electrified Lockcase?

Resolution: The Lock Case above is shown with the Simultaneous Retractor in place.:

Are the ALX-series and AL-series latches interchangeable?

Resolution: For example: The AL-series latch bolt bar only moves 3/8" which can cause problems if used with the ALX-series.:

Can the W-series latch be used with the ALX-series?

Resolution: The Falcon W series latch was not design or tested for use with the Schlage ALX lock. The W-series latch may fit, but the ALX latch is specifically designed for functionality and performance in the...:

What parts are needed to add a bottom latch to an LM9200 when ordered Less Bottom Latch (LBL option code) ?

Resolution: You will need to order the following to convert an LM9200 LBL to a complete lock: Bottom Latch Kit, 24721722. Includes the Strike (24664997), Anchors, and Screw Pack. ...:

Ca a PS902 be used to operate the Von Duprin 2670 Guard X?

Resolution: Can a Von Duprin PS902 be used to operate the 2670 Guard X? No, the 2670 Guard X uses a 9 volt battery. A stand-alone transformer is available for the 2670 called the PT790. :

What power supply is required for the Falcon EL 1490?

Resolution: The Falcon EL 1490 requires the Von Duprin/Schlage PS914 with the 900-2RS option card: