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FAQs

"Error - Programming Index file not found." when using Uplink in Schlage Express

Resolution: Under the C: drive, Schlage Express folder, then Export folder, there is a uplink.exe file. Create a shortcut of the file and copy or move it to the desktop (delete old one if present) :

Can the 8103 EZHD be mounted with the 8300 plate using G-mount?

Resolution: The G mount cannot be used with the 8103 EZHD because the small fastener does not have enough holding power on the 8300 plate. Other available mounting types are available: P...:

Why would the 25-R latch release the door by applying repetitive force to the 510L lever handle?

Resolution: Installation is not correct. If the straight cam on the mortise cylinder is not inverted, the latch may be forced out of the strike and cause the door to unlatch. Please reference the ...:

Can the ALX40 or ALX44 be used with the 14-042 Antifriction Fire Latch?

Resolution: Although physically the 14-042 will work with the ALX40/ALX44 the re-storing feature would be lost. :

What is the difference between an L9000LB lock case and one identified by a part number?

Resolution: Example: L9050LB= Distributor pack of L9050 lock cases (order in multiples of 10). L283-133= L9050 lock case only (quantity of 1). :

How many Falcon uncombinated cores come in each package when shipped?

Resolution: Uncombinated cores are packed 20 per box :

What L9000 lock functions are available with the HSLR trim?

Resolution: Typical HSLR trim HSLR trim for different functions:

Is 630 Stainless Steel finish available on the latitude lever for Falcon MA series mortise locks?

Resolution: The following lever designs are not available in 630 finish with Falcon MA series: Latitude, Longitude, Broadway, and Boardwalk :

What does the E & T or H stand for in the falcon conventional cylinder section of the Falcon Price book?

Resolution: E, T, or H represents knob designs for the Falcon "X" series cylindrical lock. E = Elite T = Troy H = Hana :

Where are templates on the Allegion website?

Resolution: Templates can be found on the Allegion website template directory. :