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FAQs

Will the NDE and LE locks retain the audits in the lock after it has been factory defaulted?

Resolution: No, once you factory reset the NDE/LE, you will loose all audits that are left in the lock.:

What is the fuse information for a PS873 power supply?

Resolution: The PS873 (discontinued in January 2011) uses a slow blow 4A, 250V, 1/4" x 1 1/4" fuse. A slow blow fuse is required because the EL device 16 amp surge would ruin an ordinary fuse. To c...:

When did the Von Duprin 22 Series center case cover design change?

Resolution: The design changed in April 2020. The new cover design is backward compatible. The new covers received new sellable part numbers, and the old part numbers became obsolete. Whe...:

How to clean & disinfect all Allegion product surfaces?

Resolution: The following links guide you to disinfecting recommendations from the CDC. Click here for info on cleaning your home. Click here for info on disinfecting your building or fac...:

Will a Medeco full size IC core fit into a Schlage FSIC housing?

Resolution: The Medeco 31 and the Medeco 32 FSIC will not fit into a Schlage FSIC mortise or rim housing.:

What is a flashing red and green on an EN-201 the cannot find the IP address?

Resolution: Red or yellow and green LEDs are both ﬂashing: • This means the Ethernet cable has been detected but IP address entered at the reader has not been sent to the Ethernet adapter yet. This status...:

Is the 672 Series Push Bar UL rated?

Resolution: Yes, it is, UL 294 and UL1034:

What card emulation’s can a MTK-15 have?

Resolution: The only card emulation from the MTK-15 is 26-bit with facility code, for keypad output.:

What is the 5 pin port above the main connector port on the MT15/MTK15 used for?

Resolution: That is used to conned a magstripe reader.:

Can a HID CSN 40 show what parity is on the card?

Resolution: There's no parity for CSN, it's a number only, no parity, facility code or badge ID.: