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FAQs

Are ND series levers and roses available as parts with the antimicrobial (AM) finish?

Resolution: ND levers and roses are available to be ordered as separate parts with the antimicrobial (AM) finish.:

Do screws come with the L9000 inside trim when ordered separately as a part?

Resolution: When ordering inside escutcheons as a separate part, they include a pack of two screws for the standard door thickness (1-3/4").:

What was the option XL11-800 used for?

Resolution: The XL11-800 is an obsolete part number used to designate the ADA thumbturn on the Schlage L9000 series mortise locks. Current part numbers for the ADA thumbturn for the Schlage L9000 s...:

Which parts are necessary to convert a standard 1490 to an HH1490?

Resolution: The following parts are necessary: *GUIDE.102 - HH Hex Rod Guide Assembly *4270109284 - HH1490 Top and Bottom Rod Assembly :

Does Von Duprin offer an electric strike in the 6000 Series that works with a deadbolt only?

Resolution: Von Duprin offers no such strike. The reason being that the deadbolt would bounce off the strike’s keeper and prevent the door from securing.:

Can the Von Duprin EPT be used on a wood door?

Resolution: The EPT-2 and the EPT-10 can be used on aluminum, hollow metal, and wood doors. It is recommended that the door manufacturer be consulted as well for compliance in UL applications.:

Is the 388NL cylinder bracket available as a service item?

Resolution: The 388NL cylinder bracket can be obtained by ordering part 900624 also known as the "388 Cylinder Retainer Pkg".:

Is there an MEL option or kit for 2' Falcon 24/25 series exit devices?

Resolution: MEL is not available as a kit or an option in a 2’ Falcon exit device. There is not enough room inside the exit device for the MEL motor assembly. :

Are there optional chain lengths for the 481 Ives Door Guard?

Resolution: There are no optional chain lengths for the 481 Ives Door Guard. :

When did the ND series dummy spring cage change design?

Resolution: On June 2, 2020 the spring cage on the ND series dummy functions changed design from a assembled machined spring cage to the new single cast spring cage. See pictures here : C...: