Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Is there a chart that compares Schlage ND to competitor locks?

Resolution: INTERNAL DOCUMENT ONLYPlease see here for chart comparison. :

Can the wired portion of a 679 DPS be used along with the magnet portion of a 7764?

Resolution: It is not recommended as the magnet and switch are sold together since they are tested together. The different shape and positioning of the 7764 magnet may not allow the 679 DPS to work proper...:

How to change the Master Programming Code on a DKP-165

Resolution: To change the master you must put the DKP-165 into program mode then press 10# new master # new master # done. If you...:

Can the PB405 be installed on/in 45-minute rated openings?

Resolution: PB405 cannot be installed on any fire rated opening and/or door where people go through. The power bolt is not a life safety device and can fail and cause lockins or lockouts. :

In Engage audits, why does it come up with passage and success with no event data to it?

Resolution: If the same User accessed the door multiple times in succession, the reporting data may remove the event info. That was intended to save processing time in the server. If thi...:

How can I purchase just the lower mounting bolts for AD400 993 models?

Resolution: You need to purchase the Exit Device Mounting Hardware Kit, Part Number 47260744. The Kit includes, Upper Mounting Bolts, Lower Mounting Sex-Bolts, Reader Mounting Bolts, Finish Washers, and Screw...:

Does the 40-247 Everest SL pin kit include all FSIC parts for rekeying?

Resolution: There are 4 FSIC parts not available in the 40-247 Everest SL pin kit.90-004 Everest SL FSIC 7 pin drive pin (a.k.a. the cap pin) 90-003 Everest SL FSIC 7 pin control pin (a.k.a the tomb...:

How to replace a bad lock with a new one in the Engage platform?

Resolution: Using the Engage phone app, first delete the current lock name. To delete: On an iOS device, go to the Device list, find the lock name and left swipe to Delete. On an Android de...:

On the 4904A angle brackets, are the holes pre-drilled?

Resolution: Only the mounting holes to mount it to the frame, any lock mounting holes will need to be drilled in the field. The pre-drilled two holes are offset slightly to upper edge.:

Can you daisy chain power to the Gateway?

Resolution: Yes, you can daisy chain the Gateways. You have to make sure there is enough amperage if using a power supply. Yo...: