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FAQs

What are the latch requirements for a UL listed door?

Resolution: Single-point locks and latches with 1/2-in. minimum latch throw are intended for single-swing doors, and latches with 3/4-in. minimum latch throw are intended for the active door of doors mounted i...:

Can the L9453 mortise lock be ordered with an indicator?

Resolution: the L9453 lock can not be ordered with an indicator. The additional rotation of the inside thumbturn would cause a possible false reading on the indicator. :

What templating is needed when using a 2030 closer and tectus hinges?

Resolution: Use the 2030 installation instructions for butt hinges and measure from the apparent centerline of the tectus hinge.:

What is the throw dimension on the LM9200 bottom latch?

Resolution: The bottom door gap (door to floor or threshold) cannot be less that 1/8" and cannot exceed 3/4". :

Is there a retrofit kit for Von Duprin ALK alarm kit?

Resolution: Yes, an ALK can be ordered as a kit and added to an existing mechanical exit device. The kit ships with the required request to exit switch, the ALK circuit board, and a device cover plate wi...:

How do I find a local locksmith or service person for my Allegion products?

Resolution: At us.allegion.com, the home page has a tab at the top of page titled Locators. Click on that tab, then enter your zip code, click submit :

What is the difference between the "OLD STYLE" spring & rivet package and the spring & rivet package for the HL6?

Resolution: The old style spring only has one coil, and the new spring has 3 or 4 coils.:

How do I achieve delayed egress and electric latch retraction with Allegion products?

Resolution: How do I achieve delayed egress and electric latch retraction with Allegion products? The DE5300 system can be used to lock the opening down with mag locks and will allow delayed egress. ...:

What 6000 series electric strike will replace the Von Duprin 5100 ?

Resolution: What 6000 series electric strike will replace the Von Duprin 5100? The 6211 is our preferred replacement for the 5100.:

Is the 499F strike hook required for maintaining the fire rating of the Von Dupirn 98/99 Fire Rated Rim exit device on a pair of doors with mullion?

Resolution: Is the 499F strike hook required for maintaining the fire rating of the Von Duprin 98/99 Fire Rated Rim exit device on a pair of doors with mullion? Yes. :