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FAQs

Where should the "Automatic Caution Door" labels be applied on a door with a low energy operator?

Resolution: The caution sign needs to be visible from both sides of door. Mounted 50" +/- 12" from floor to center of sign.:

What is a Neuter Bow key?

Resolution: This is a custom key from ILCO (not affiliated with Allegion) that provides visibility of your business to customers, this is done by a unique bow shape.:

Can the LCN 8310-813 touchless actuator provide an alternate action function?

Resolution: Yes. This can be accomplished by setting the switch on the back of the sensor to “T” (Toggle). See here for the 8310-813 complete instructions.:

What does the 468 on the end of a Key part number mean?

Resolution: The 468 on the end of a Key part number would just tell us it is a Barrel Burnished Nickel Silver material. :

Does LCN offer a 2030 closer less spring tube?

Resolution: LCN does build a 2030 cylinder with a special end plug and no springs or spring tube for United California Glass & Door only. If customer needs to replace one of these cylinders the...:

What is a KSC Chart?

Resolution: A KSC Chart is a collection of bittings that a customer can purchase to create and layout their own master key systems. It is not a factory maintained master key system. The 6 pin ...:

Is it possible to remove the axle pin from a 1990 end case?

Resolution: Axle pins are pre-installed at the factory and cannot be removed in the field. :

Do CO-Series locks equipped with a privacy function (40) offer an exterior privacy indicator?

Resolution: CO-100 (40 -Privacy Function): Privacy function is available on locks with firmware version 2.6.2 or higher. Privacy occupancy indicator can be enabled through manual programming of the CO-100.&nbs...:

Can you convert a 33/3549A to a 3550WDC?

Resolution: Panic versions of the 33/3549A device can be converted to 3550WDC. A 50WDC cable system will be needed to replace the latches, centerslide, and mounting hardware. Fire devices cannot be...:

Is the 94/95 Series available in a black finish?

Resolution: Yes, the 94/95 Series is available in a black finish as an engineering special.See the Von Duprin price book for the latest updates and information for ordering engineering specials.: