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FAQs

What is the current list price of a riser diagram?

Resolution: The back of the Von Duprin price book lists the price at $250 as of 2019.See price book for information needed and how to order.Contact technical product support for further information at 87...:

Does the 328AA come with self tapping metal screws?

Resolution: Yes they do. :

Can a CXA be powered from an LCN auto operator?

Resolution: No, the auto operator has a relay rated for only 1 amp max. The chexit needs 1.25 amps to work. :

Is there an electrified version of the Falcon 8500 lock body?

Resolution: No. If you would like to discuss options, please contact product support at 877-671-7011, option 2, then option 3 .:

Can hex dogging be added to an existing QEL device?

Resolution: Hex dogging can be added to an existing QEL device. The HD-QEL Baseplate Conversion Kit or the HD-QEL Modular Conversion Kit are used to add hex dogging to an existing QEL.:

When are Adjustable Studs needed for use with the Ives 705 hinge?

Resolution: The adjustable studs (or Adjusta Studs) that come with the 705 hinge are usually used when the frame is not true and plumb or if the door was undersized too much. The 705 hinge has overlapp...:

What is the part number for the Falcon 1690 auxiliary package?

Resolution: For the 1690 auxiliary package in US28, use part number PKG.150.For the 1690 auxiliary package in DC13/DC35, use part number PKG.151.:

Can antimicrobial coatings be applied to Von Duprin exit devices with safety glow?

Resolution: Yes, antimicrobial coatings can be applied to exit devices with safety glow. However, the devices would need to be processed by Engineering Specials. For pricing and lead time, please s...:

How do I place an order RX-2 CON?

Resolution: RX-2 CON is only available as an engineering special as of this writing (Aug 2019).Check the Interactive Pricing Tool in C360, or contact product support, to determine if this has been ...:

What mode is the WPR shipped?

Resolution: The WPR400 is shipped in “reader” mode. If ordered as WPR400 x DT, the unit is shipped in test mode. :