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FAQs

What is the part# for the button for a 631 AL-EX?

Resolution: P620026-626 Button 1-1/4" Metal Push to Exit:

Can the MT20 reader can be used to enroll PIV credentials with Express and AD201 locks?

Resolution: Yes, it should work, the MT20 will output the same data as the AD reader should be reading (when in 75-bit mode):

How much amperage does the CTE require?

Resolution: 500 mA on 12/24 volts.:

UL label on kickplates

Resolution: The UL marking on Ives fire rated kickplates is stamped into the product. It is not a sticker.:

What is part number A30771-000-00?

Resolution: A30771-000-00 is a tailpiece package that is shipped with a Falcon T lock when ordered with "B" or "BDC" cylinder suffix, and cannot be ordered separately. :

Is there a 3/4" throw latch for Falcon W-series?

Resolution: There is no 3/4" throw latch available for the Falcon W-series.:

What is the armor front used with Schlage electrified mortise locks with DPS?

Resolution: For L9090, L9091, L9092, L9093, L9094, L9095 with DPS (door position sensor) use armor 09-666 (1 1/4" wide) or 09-670 ( 1 1/16 wide).:

How to Enroll a Connect lock onto a Z-wave Network

Resolution: Looking to pair your Schlage Connect lock (BE468, BE468GB, BE469, BE469ZP) with a third-party hub? Follow the steps below to enable inclusion mode and successfully enroll your lock.Important: ...:

What kind of screws come with the L lock when SL1 trim is ordered?

Resolution: When ligature resistant trim (SL1 or SK1) is ordered, then torx screws are substituted for the strike and for the armor front. The L283-121 is the screw pack we substitute/ship in p...:

What is the maximum door thickness for the Falcon T lock?

Resolution: The maximum door thickness for a Falcon T lock is 2 1/8" EE. The Falcon T lock can be adjusted out of box for 1 3/8", 1 ¾", 2", and 2 1/8". There is no option for doors thicker than 2 1...: