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FAQs

Is the key-in-knob ( KNK ) padlock available construction keyed?

Resolution: Key-in-knob (KNK) padlocks come with a keyed 6-pin cylinder pinned to 5 chambers in a C keyway installed. Therefore, construction keying is not available. :

What is the fire rating for the Ives 3SP1 spring hinge?

Resolution: The 3SP1 spring hinge is UL fire listed in category GVEV.R1943, Swinging Fire Door Closers. It can currently be found under the LCN brand in the UL Online Certifications Directory. The spring...:

Can the DPS switch for the L lock be added in the field?

Resolution: The DPS switch for the L lock is not available as a separate component and must be order with the lock case.:

Can I add a an automatic door bottom (ADB) if the door is mortised and the door edges are fully intact?

Resolution: Yes. If the door is fully mortised, then a hole can be drilled in the edge of the door for the plunger and nut to be exposed.The brass plunger nut can be threaded out by hand for ...:

How do I identify non-removable pin (nrp) on my hinge?

Resolution: The NRP option will be identified by a small hole with a set screw on the side of the knuckle.The screw will be hidden when the door is closed. If there is no hole with a set screw, then...:

Will the current style of 88 series "clip-together" lever arm axle kit work on an older 88 series exit device that has the screw-together type axle?

Resolution: Yes, the current style of 88 series "clip-together" lever arm axle kit will work on an older 88 series exit device that has the screw-together type axle.:

Does Von Duprin offer an extended warranty?

Resolution: All extended warranty requests are handled by Allegion Warranty Services Team. Direct Allegion customers can send requests to [email protected]. Otherwise, ple...:

Are there ADA standards for clearance between the door face and door pulls?

Resolution: The accessibility standards don’t include a dimension for clearance behind the door pull, but the Access Board is publishing (chapter-by-chapter) an online guide to the ADA. The guide for Cha...:

Does the NL panic hardware trim function satisfy ADA standards?

Resolution: ICC section A117.1 exempts locks used only for security purposes and so do the ADA standards; but in addition, keys are not covered by the accessibility standards because they are not attached to t...:

Where to drill to remove a cylinder when no keys are available?

Resolution: To drill a lock cylinder, properly place the drill bit on the face of the cylinder to drill through the tumblers. This can be done with a lock drilling jig or a spring-loaded center punch. &nb...: