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FAQs

Are the Allegion Connect harnesses fire rated?

Resolution: The Allegion Connect harnesses do not carry individual fire ratings. However, the Allegion Connect harness components are UL rated. :

How do you order a rectifier kit (for AC power) for 6000 series electric strikes?

Resolution: All 6000 series electric strikes are shipped with solenoids that require DC power. Rectifier kits can be ordered to convert AC (from your power source) to DC. Rectifier kit part numbers...:

Schlage Custom Handleset: Uninstall Trim

Resolution: To uninstall the trim on your Schlage Custom Series handleset, follow these steps. You will need a flathead screwdriver and the Allen wrench that came with your lock.FC60 Trim RemovalUninstall the ...:

Are the HL6-9000 locks supplied with a cylinder?

Resolution: Per notes in the PB, the cylinder must be ordered separately.:

How to remove or install the ND40 or ND44 outside lever.

Resolution: Open the door to access both sides of the lock.Push inside buttonOn the outside leverND40 – Insert flat tip screwdriver into privacy openingND44 - Turn the emergency turn-buttonRotate clo...:

Why is my manual door closer making a swooshing sound when the door is cycled?

Resolution: With closers being hydraulic in nature and fluid being pushed thru the cylinder and ports you will always have some level of noise and this can be amplified by the type of door the unit is on. ...:

What is needed to convert a Von Duprin 98/9975 exit device to a 98/9975-2 double cylinder exit device?

Resolution: WHEN CONVERTING FROM STANDARD TO DOUBLE CYLINDER 98/9975 PANIC OR FIRE DEVICE, IT IS BEST TO REPLACE THE COMPLETE DEVICE. IF PARTS ONLY ARE ORDERED, THE CENTER CASE COVER WILL SHIP WITH NO UL PANI...:

Are the 90027 latches the same as the current 98/9927?

Resolution: The 98/9927 latches made today can be used on the old 90027, however the cover plate does not have the correct rounded hole to accommodate the round rod of the older device.:

Where can I find technical information on the anti-microbial coating?

Resolution: Schlage's anti-microbial finish is supplied from IFS Coatings Inc. The anti-microbial coating is a clear coat (or white coat) finish that has silver ions added. IFS AM coatings Tech...:

When did LCN come out with the one piece track roller?

Resolution: April 2nd, 2018.For Marketing Bulletin see here.: