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FAQs

Does the NDE lock stay unlocked after initial installation?

Resolution: The lock will be in an unlocked state. When the batteries are connected, the lock will perform a Power On Self-Test (POST). At the completion of the POST the lock will transition to a se...:

On the MT15-485, what does the A/Y and B/Z signify for RS485-B/Z, RS485-A/Y?

Resolution: Pink is A/Y and Tan is B/Z which is only on readers that have been ordered with 485 configuration. MT15-485 is printed on every reader's sticker. A/Y is negative or inverting pin, B/Z is the posit...:

LE template

Resolution: Document is available here: LE Template - Master (current as of Feb 2020) :

Are the springcage mounting posts removable on the Falcon K lock?

Resolution: The Falcon K lock mounting posts should never be removed to fit a door prep with no thru-bolt holes. :

Did the LCN Bollard Post mount bracket change?

Resolution: Around the end of February 2017, an improvement was made to the LCN Bollard Post mounting brackets to address the fastening of the bollard post to the bracket. The new design is much mor...:

Does the Sensaguard include a closer, or is it hold open only?

Resolution: Sensaguard is hold open only. If a closer is needed, the closer should be installed on the opposite side of the door from the Sensaguard.:

What are the door prep difference's between the Falcon H Series and the Falcon H2100 Series.

Resolution: Please see here for prep difference between the Falcon H and Falcon H2100 lock. :

Which Sargent cylinder will work in the ND lock when specified with the LD-SAR suffix?

Resolution: The Sargent C10-1 cylinder is their KIL cylinder. :

Are Primus cylinders shipped with keys?

Resolution: As a default, Schlage cylinders and cores (including Primus) will ship with two operating keys. However, customers can choose not to receive keys and will be credited for each key they choose not t...:

Is the 631 UL listed?

Resolution: No it is not. It is not part of the Fire rating of the door.: