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FAQs

What is the part number of the replacement rubber stop for IVES FS 153?

Resolution: FSPART.1060 :

Do we have HHYKK1690 strikes that we supply to YKK?

Resolution: Catalog Number: YKK-HH-1690-EO-US26D-36"-7'-RHR-YKK-HEX-HSEC-1 3/4"HMD-HMF :

How do you measure sleep current on a Control lock (BE467 / FE410)?

Resolution: To check the sleep current on a control lock: 1) Remove the inside escutcheon to expose the batteries 2) Slightly remove the top of the battery to disconnect the power to the l...:

If 99L is ordered in 315 finish, what finish is the 996L Lever Trim?

Resolution: If a 99L x 996L exit device and trim is ordered in 315/711 flat black finish, then the device comes in 315/711 and the lever trim comes in US19/622 flat black finish.:

Does Falcon make a mounting plate to allow a wide stile exit device to be installed on a narrow or medium stile?

Resolution: No, Falcon does not make any kind of plate to put on a door with an inadequate stile for our exit devices. Please reference the device templates for Falcon's minimum stile requirements.:

Does Falcon offer an emergency key with the K301?

Resolution: A coin of any size may be used to gain entry from the outside in the event of an emergency.:

Can the E7500 lock be converted from Fail Safe to Fail Secure and vice versa?

Resolution: The E7500 lock can not be field converted between Fail Safe and Fail Secure. A new lock must be ordered to change the operation.:

Is the E996 trim available in 12 volts DC?

Resolution: Not any more.. The E996 trim was available in 12 VDC, but was discontinued in that voltage in January, 2021. The E996 trim is available as 24 VDC only at this time but will be d...:

Is the Von Duprin 55 dogging screw the same as the 88 dogging screw?

Resolution: No, they are not the same.Contact Allegion Technical support for assistance if you do not find the correct part in the price book.:

What do I need to convert a 1990EO device to a 1992 (NL function)?

Resolution: The 1990 auxiliary package contains the parts to convert to NL function.Order the following part numbers:Silver #4270902091Brown #4270902095Black #4270902779: