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FAQs

How does a 7350 Automatic Door Bottom work on a sliding door?

Resolution: When the door is slid to the shut position, the plunger of the automatic door bottom is depressed by the frame causing the seal to drop down, even on this model. Application considerations: ...:

Can you field add the DS double switch feature to a Von Duprin 6000 series electric strike?

Resolution: It is not possible to add the DS switch option to a 6100 or 6200 series electric strike in the field. It must be factory installed. The DS switch assembly for the 6100/6200 se...:

On the 9947 Installation Instructions, the text says to follow the red and blue instruction cards on rods. Is this correct?

Resolution: As of 2017:The cards are now white and tan, not red and blue.:

What is the minimum length of a CDSI cover plate?

Resolution: can cut down to 6":

I have an EL9947 in stock. Can I use this as a manual exit device without connecting to a power supply.

Resolution: Yes, any EL device will operate as a manual exit device when not connected to power. :

How do I order the following product to carry a fire label: 98L-DT 996 3'?

Resolution: Order using this format: 98L-F 996DT 3':

Can Schlage locks be re-handed in the field?

Resolution: Schlage A series was discontinued in October, 2024.Schlage AL series was discontinued in March, 2021.Schlage D Knobs were discontinued in July, 2020.Schlage H Series was discontinued in December, 2...:

Is the Von Duprin Guard X 2670 device hurricane rated (HH)?

Resolution: The HH2670 is only approved for use on single flush doors per NOA 15-0826.23 and FBC FL#12400.3. It is shown using the 267 strike and has a design pressure rating of +/-55 PSF. :

What size allen screw is used with the Falcon K series lever security cap?

Resolution: 5mm x .250 in length:

What is the 001911-001-70 handicap access plastic bow?

Resolution: The 001911-001-70 is a 2” sized blue handicap access plastic covering for the bow of the key that meets Title 24 of The California Code for the Handicapped.Purchasing options; KB905 (5-pi...: