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FAQs

Can a HP3000 set as a Master unit send Data to Network from manual mode using Password Menu 3?

Resolution: No the HandPunch units do not support that function, only HK2-F3 Hand Readers.:

After receiving a new Express Registration UnLock Code, I am still not able to successfully register my Express SW.

Resolution: You must enter the User Name as MANAGER, all caps, when first entering the UnLock Code.:

Getting 24vdc input to GF3000 Control Module but lock not energizing

Resolution: Lock will only energized when magnet coil assembly is mated to armature and is correctly aligned.:

On the PS904 or PS906 Power Supply, can you mount the 900-FA board directly to the main board?

Resolution: No, you will need a option board to mount the 900-FA. The PS902 can support the 900-FA directly.:

On the 672 touch bar, what would they use to raise the crash bar from the door?

Resolution: Shim kit would work, the shim kit is meant for aluminum and glass doors, P900275. :

Will the scramble keypad work with the CT5000?

Resolution: Yes, as long as the Scramble Keypad is set to 8 bit burst output. Which is recommended to allow full code capability in the CT5000 and it would offer man...:

What is the dimensions of the co-200 4 battery holder?

Resolution: Approximately 2.4 x 2.2 x .6 inches.:

What is the weight of the 8B battery holder?

Resolution: Approximately .05 lbs.:

What is the weight of the 8208 series console?

Resolution: Approximately 2.4 lbs. :

What credential types are compatible with BE467?

Resolution: The BE467/FE410 does not support prox-only credentials.: