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FAQs

Resolution: Updated list for ENGAGE Partner Accounts are available HERE. ON-LINE devices and ENGAGE Partner AccountsAll ENGAGE ON-LINE devices must be commissioned to an ENGAGE Partner Account.ENGAGE...:

Gateway Commissioning with an ENGAGE Partner Account

Resolution: The October training slides for Gateway Commissioning are here.Gateway is an On-line device, only partners will manage On-Line ENGAGE Products with Access Control Software. Commissioning assi...:

Gateway and LE/NDE LINKING (with any ENGAGE Device)

Resolution: The October 2015 training for Gateway and NDE linking are here.LINKING with ENGAGE mobile became possible in June 2016 with ENGAGE 4.1. Training for ENGAGE 4.1 iOS is HERE, and ANDROID is...:

What is the locking time on the Schlage L9000 electrified locks?

Resolution: Locking Time Cycle:Immediate locking since motor driven on the L9090EL/EU, L9091EL/EU, L9092EL/EU, L9093EL/EU, L9094EL/EU, L9095EL/EUDelayed 8-10 seconds due to pulsed signal for solenoid on the L9...:

What material is the ANSI strike on an NDE when supplied with the 10-130 strike?

Resolution: The strike will be supplied in a brass or bronze material depending on the finish specified.:

Can you use the 2 3/8 latch from ND locks on CO locks?

Resolution: They are the same...the only difference is the ones that come with CO locks have a UL sticker, whereas the ND ones do not.:

Can Schlage Multi-technology readers recognize Corporate 1000 – 48 bit?

Resolution: **UPDATED** The new Si readers are able to read 48 bits and can be ordered with the NDEBSi, LEBSi or an Si reader for the AD series. :

Can AD locks be order with a split finish?

Resolution: Yes. In the part number, first state the exterior and then the interior. Example: AD400-CY-KP-RHO-626-625…:

What is the part number for the ibutton reader with USB adapter?

Resolution: 48-539:

For a 600 series Push Button with the DA (delayed action) option, what is the time range for the delay?

Resolution: It is adjustable from 0-60 seconds. :