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FAQs

Will the Falcon F-25-R-EO work with a Schlage AD200-993R?

Resolution: Yes, the Falcon F-25-R-EO (25 Series RIM - Exit only, no trim), is compatible with the Schlage AD200-993R.:

Does the CT5000 can handle PIN only with SMS software

Resolution: The CT5000 will work as a card or pin only just like the AD200 lock. Make sure that the XceedID reader head is set up a 8 burst.:

Are the Von Duprin 33A or 35A series exit devices Windstorm or Hurricane rated?

Resolution: The Von Duprin 33A and 35A series exit devices are not windstorm rated. The 33A and 35A series do have some hurricane listings. Hurricane ratings vary by location and applica...:

Why do AD Series offline locks still give a Low Coin Cell indication after I install a new coin cell?

Resolution: The coin cell part number is CR2025 - 3 volt lithium - available at most battery or electronics stores.:

What is the part number for a B562 tailpiece?

Resolution: Tailpieces Description Part Number Door Thickness B562P (Classic Non-Modular) B600-045 1 3/8" - 1 3/4" B600-046 >1 3/4" - 2 1/4" B562P (Everest/Primus, Class...:

Can I change an AD lock from an 8 "AA" battery pack to a 4 "AA" battery pack?

Resolution: The AD lock battery pack type can be changed following this procedure:1. Disconnect the existing battery pack2. Depress and hold the SCHLAGE button for a few seconds to drain off any residual...:

What is required when mounting the Von Duprin 8875 on a 2 1/2" thick door?

Resolution: The screw mounting package, device, trim and strike may all change when mounting the Von Duprin 8875 to a 2 1/2" thick door.:

What is the right way to use multiple PIM400 on the same Bright Blue channel?

Resolution: Set PIM400 Address The SUS is used to set the address of the PIM400. The address of the PIM should be set to the lowest number available, from 0 to 15. A maximum of sixteen (16) AD-400 Locks...:

What is the part number for a full size construction control key?

Resolution: The Schlage full size construction control key part number is 48-056-ICX. The ICX suffix will change depending on if the key is for a new job or existing job. New jobs: Specify "ICX" E...:

What deadbolt series does the CS210 use?

Resolution: The CS200 uses a B500 style deadbolt. :