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FAQs

Can decorative metal panels be installed over the entire surface of fire doors?

Resolution: Decorative metal panels can only be attached if the panel manufacturer is UL listed in UL’s category GVUZ. All installation, sizes and hourly ratings are in accordance with that manufacturers” ...:

Will the Falcon F-25-R-EO work with a Schlage AD200-993R?

Resolution: Yes, the Falcon F-25-R-EO (25 Series RIM - Exit only, no trim), is compatible with the Schlage AD200-993R.:

Does the CT5000 can handle PIN only with SMS software

Resolution: The CT5000 will work as a card or pin only just like the AD200 lock. Make sure that the XceedID reader head is set up a 8 burst.:

Are the Von Duprin 33A or 35A series exit devices Windstorm or Hurricane rated?

Resolution: The Von Duprin 33A and 35A series exit devices are not windstorm rated. The 33A and 35A series do have some hurricane listings. Hurricane ratings vary by location and applica...:

Why do AD Series offline locks still give a Low Coin Cell indication after I install a new coin cell?

Resolution: The coin cell part number is CR2025 - 3 volt lithium - available at most battery or electronics stores.:

What is the part number for a B562 tailpiece?

Resolution: Tailpieces Description Part Number Door Thickness B562P (Classic Non-Modular) B600-045 1 3/8" - 1 3/4" &...:

Can I change an AD lock from an 8 "AA" battery pack to a 4 "AA" battery pack?

Resolution: The AD lock battery pack type can be changed following this procedure:1. Disconnect the existing battery pack2. Depress and hold the SCHLAGE button for a few seconds to drain off any residual...:

What is required when mounting the Von Duprin 8875 on a 2 1/2" thick door?

Resolution: The screw mounting package, device, trim and strike may all change when mounting the Von Duprin 8875 to a 2 1/2" thick door.:

What is the right way to use multiple PIM400 on the same Bright Blue channel?

Resolution: Set PIM400 Address The SUS is used to set the address of the PIM400. The address of the PIM should be set to the lowest number available, from 0 to 15. A maximum of sixteen (16) AD-400 Locks...:

What is the part number for a full size construction control key?

Resolution: The Schlage full size construction control key part number is 48-056-ICX. The ICX suffix will change depending on if the key is for a new job or existing job. New jobs: Specify "ICX" E...: