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FAQs

Which cylinders were not affected by the modular design change?

Resolution: The following list of cylinders were not affected by the change to modular cylinder: Conventional faculty / hotel mortise cylinders i.e. 30-022, 30-00009-900, 09-904, 09...:

MR5 Wiring

Resolution: MR 5 Magstripe &nb...:

Wiring for the MR 10 and MR 20 magstripe readers

Resolution: Download Link for: SMR10 & SMR20 Magnetic Stripe Readers Spec sheet informationDownload Link for: Wiring & Install Guide SMR10 & SMR20 Magnetic Stripe ReadersDownload ...:

What drains the AA batteries on an AD-Series lock?

Resolution: Causes for AA battery drain in AD-Series LOCKS Possible Cause Fix/Corrective Action 1) One the four (or eight) AA was inserted reversed and the rese...:

How many AD300 locks can be connected to a PIB300?

Resolution: The PIB300 may connect up to two Schlage AD-300 locks or up to two legacy VIP locks (PIB300 in legacy mode) For detailed information see the attached user guide.:

Can Legacy VIP locks and AD300 locks be wired to the same PIB300?

Resolution: Legacy and AD-300 locks may not both be present on the PIB300’s RS-485 connection:

What is the maximum distance you can wire a PIB300 or PIB301 from a Access Control Panel?

Resolution: See the User Guide instructions in the links below:

How do you reset a PIB300 or PIB301 back to factory defaults?

Resolution: Press and hold both link buttons for over 3 seconds. Release both link buttons. The PIB300/PIB301 will blink the red lights beside each link button while configuration reset takes place. The ...:

SMS Express 4.0 Computer Specifications

Resolution: Hardware: Intel Pentium II processor (Pentium III or IV recommended), CD-Rom, Mouse or compatible pointing device, VGA or Super VGA monitor, Keyboard Hard Disk Space: 1 GB for software plus what...:

Programming Contacts on the PIM 400 TD2 Optional Relay Board with the SUS

Resolution: In the SUS select "High" for a normally open contact to close when active. Select "Low" for a normally closed contact to open when active.: