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FAQs

Are astragals required on 3 hour rated pairs of doors?

Resolution: All 3 hour fire rated pairs of doors do require an astragal when used without a removable hardware mullion. Pairs of doors with removable hardware mullions are treated and listed as 2 single doors...:

Explain the difference between FS fail safe and FSE fail secure.

Resolution: FS- Fail Safe unlocks without power.FSE - Fail Secure locks without power.:

Do the AD Series and CO Series 993 come with a dummy trim (DT)

Resolution: - Dummy Trim is available for both CO Series and AD Series products. Customer must specify, lever style, finish and cylinder type when ordering- Dummy trim is provided with the same spring ca...:

Are there special brackets needed when using the 4110 series with a coordinator?

Resolution: When using the 4111 with a bar style coordinator MB-mounting brackets ordered from IVES are required. The brackets wrap around the coordinator to provide a surface for mounting the parallel arm ...:

Part # for the 390+ mag circuit board

Resolution: WITH NO MBS/DSM P395936-1WITH MBS/DSM P395936-2This product sis obsolete and no longer available.:

AD Series Tamper Switch can be easily broken during installation or during Factory Default Reset and Coupling processes

Resolution: Broken Tamper Switches can not be reparied in the field. The main PCB (and inside escutcheon) must be replaced. See attached Technical Bulletin:

Where is the template for the 718 trims made after 2/28/2011 for Falcon/Monarch concealed vertical rod devices?

Resolution: Templates for current 718 series trim can also be found on Falcon website:

Can a PS872 operate EL devices?

Resolution: Yes, 871-2 option board is included in the PS872 power supply and will power 1 or 2 EL electric exit devices.:

Are sex bolts shipped standard for the top and bottom latches for 22/33A/35A/98/9927?

Resolution: Sex bolts are shipped standard for top and bottom 22/33A/35A/98/9927 latches for the surface vertical rod devices.:

Can an Auto-Unlock be set up to operate the Aux relay on a CT5000?

Resolution: No; Auto Unlocks activate only the Strike relay and cannot be configured to operate the Aux relay.: