Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

What is the maximum glass light size available on a 20 minute sidelight frame?

Resolution: On fire rated transom and/or sidelight frames and fire rated window frames, Steelcraft labeling procedures only control the O/A width and/or height of the frames based on wall condition. The amount...:

Can fire rated double egress frames have side lights or transoms?

Resolution: No. Fire rated double egress frames must be a stand alone 3 sided frame assembly. If transom lights and/or sidelights are required, they must be built and installed as separate Fire Window assemb...:

How are Butt Hinges located?

Resolution: Steelcraft locates all butt hinges from the top of the door to the centerline of each hinge as standard practice: Locating hinges to the center line of the hinge keeps all hinge locations ...:

Are astragals required on 3 hour rated pairs of doors?

Resolution: All 3 hour fire rated pairs of doors do require an astragal when used without a removable hardware mullion. Pairs of doors with removable hardware mullions are treated and listed as 2 single doors...:

Explain the difference between FS fail safe and FSE fail secure.

Resolution: FS- Fail Safe unlocks without power.FSE - Fail Secure locks without power.:

Do the AD Series and CO Series 993 come with a dummy trim (DT)

Resolution: - Dummy Trim is available for both CO Series and AD Series products. Customer must specify, lever style, finish and cylinder type when ordering- Dummy trim is provided with the same spring ca...:

Are there special brackets needed when using the 4110 series with a coordinator?

Resolution: When using the 4111 with a bar style coordinator MB-mounting brackets ordered from IVES are required. The brackets wrap around the coordinator to provide a surface for mounting the parallel arm ...:

Part # for the 390+ mag circuit board

Resolution: WITH NO MBS/DSM P395936-1WITH MBS/DSM P395936-2This product sis obsolete and no longer available.:

AD Series Tamper Switch can be easily broken during installation or during Factory Default Reset and Coupling processes

Resolution: Broken Tamper Switches can not be reparied in the field. The main PCB (and inside escutcheon) must be replaced. See attached Technical Bulletin:

Where is the template for the 718 trims made after 2/28/2011 for Falcon/Monarch concealed vertical rod devices?

Resolution: Templates for current 718 series trim can also be found on Falcon website: