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FAQs

PS873-2Q flashing green, QEL LED not on and not retracting?

Resolution: If there is no LED blinking at the QEL device and access control is activatedMake sure 24VDC is available at the QEL deviceIf not check the voltage at the power supply and make sure 900-2Q boa...:

What is the AC monitor output on the PS914?

Resolution: AC monitor output on the PS914 power supply provides you with a set of dry contact to monitor the 110-240 VAC input to the power supply. When AC power drops the contact will switch stage and ...:

What is the power output on the Senior Swing 9500 series?

Resolution: Below information is for the 120v Sr Swing Operators.For Sr Swing digital Control Boxes made from 2006 to Dec. 9th 2019 the Senior Swing operator had a 24VAC output , rated at 1.5 Am...:

Can a SPED-500 or BE-367 Lock be programmed without a red programming iButton?

Resolution: The BE -367 will not recognize a black iButton as a programming credential, it always requires a specific red programming iButton. The part number for the red progra...:

Can you field install a RX switch on the 24/25 device?

Resolution: The RX switch can be installed at the factory when device is ordered or in the field with part# 650359-00. Installation instructions here will show how the RX swi...:

Can you use dummy trim on a rated device?

Resolution: We do not recommend as Fire rated devices are always latched and they would not be able to unlock and pull the door open.:

What is the max rating available on an full glass (FG) door?

Resolution: A UL 20 minute fire rating is the maximum fire rating for a Full Glass (FG) door design. A14-Series door construction: Max fire rating is 20 minute. UL label only FG must use Over-Lapping Stee...:

How do you install an L9000 lock less outside escutcheon trim?

Resolution: "L" Escutcheon trim mounting Although this is NOT recommended, in some instances this may be your only option. You can order 2 each of the L583-287 (L Escutcheon mounting screws for dummy tri...:

Is there a special thumb piece for 880TP on 2-1/4" door?

Resolution: No special required, cut the length of the tailpiece for 2 1/4" thick door per installation instructions.:

What is the standard screw size used on Steelcraft doors with 4 1/2" or 5" hinges?

Resolution: Steelcraft follows the industry standards for hinge reinforcement and preparation for both door and frame. Unless otherwise specified all products prepared for butt hinges will have mounting holes ...: