Where can I order a Hand Held Device (HHD), Pidion, accessories?

Warranty on the HHD is one (1) year from date of purchase. 


The battery for the HHD (Bluebird Pidion) is covered under warranty.   However, as the batteries are not available separate from Allegion the entire unit can be replaced.  

For faster service the Customer may want to purchase direct from our primary HHD parts dealer.  See links provided below.

The link below is direct to an unaffiliated HHD Dealer, not an Allegion/Schlage web page.


Power adapters (chargers), replacement batteries (BM170 ONLY) and stylus replacements must be ordered on-line





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