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FAQs

What lever designs are available with the AVA rose on the Schlage L9000 Series mortise lock?

Resolution: The AVA rose is only available with the AST (Asti) lever style. The AST lever can be specified with A, B, C or the AVA rose and the L or N Escutcheon.:

What is the RX mounting screw size for Schlage ND series?

Resolution: The ND series RX switch mounting screw is a 0.05" socket cap screw.#2-56 UNC-3A x .375" :

What is the RX mounting screw size for the Falcon TM series?

Resolution: The Falcon TM series RX mounting screw is a M2 x 0.4mm x .393" (25/64") Phillips pan head (#1 drive).:

What is the RX mounting screw size for the Schlage PC series?

Resolution: The Schlage PC series RX mounting screw is a M2 x 0.4mm x .393" (25/64") Phillips pan head (#1 drive).:

Can an ALX50 or ALX53 be field modified to perform as an ALX80?

Resolution: An ALX50/53 can be set up to perform as an ALX80 by locking the chassis (by pushing in the plunger) and swapping the lever for a closed lever.It will be necassary to remove the button to fit the le...:

How do I use the DBM in the L9492 to lock the outside lever?

Resolution: The L9492 wll allow using the DBM to interupt or connect power which can lock the outside lever.In EU mode connect one side of the lock case's power wire directly to the power source. Then, connect...:

Schlage Connected Lever FE599 (Discontinued) How to factory reset the lock

Resolution: If you lose or forget your programming code, you can restore the factory default settings which will restore the default programming code and user codes.Verify you have the original factory code fr...:

ND93 or ND60 was working just fine and now the key just spins.

Resolution: Locked down to TechThe plunger sleeve is worn and is rotating within the inside spindle. See IPD or Sharepoint for details. Short term solution is to order special chassis for the ND93 (...:

Which phones and operating systems are compatible with the Schlage Home app?

Resolution: :

Navigation Issues in the Schlage Home App

Resolution: Why is the Schlage Home App Screen Limited or Hard to Navigate?If you're experiencing navigation issues with the Schlage Home app, it might be due to your phone's font size settings. When the font ...: