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FAQs

What is the difference between the 23-013 and 23-118 cylinders for the AD series locks?

Resolution: LOCKED DOWN TO TECHNICAL SUPPORTThere is no difference between the 23-013 and 23-118. These cylinders have all the same components and dimensions. Initially, the 23-013 and 23-118 cylin...:

What is needed to convert the legacy bottom load Senior Swing into a IQ Senior Swing?

Resolution: A legacy 9500 or 2800 Sr Swing operator can be converted into a 9500IQ or 2810IQ with the upgrade kit. Upgrade kit part #'s below. SSIQUPGRADE-SD – This is to upgrade a single do...:

Is the LCN 2030 or 2010 - 420 Fire Shield available in a plated finish?

Resolution: The -420 Fire Shield is only available in LCN std Powder finishes, plated finish is Not an option.:

Does any of the Dexter door closers have a delay cylinder as an available option?

Resolution: The Dexter Door Closer product line does not offer a delay action cylinder option, only a Std cylinder is available.:

Can the Ives Coordinators be used on Double Egress Doors?

Resolution: The Bar Coordinator or Gravity Coordinator can only work on doors swinging on the same side of the frame.Double Egress Doors should not require any coordination since each door should swing indepen...:

Do you have to use a Porter-Cable router when using the Porter-Cable Bushing and Lock Nut Set (RGB100)?

Resolution: You do not need to purchase a Porter-Cable Router. Porter-Cable stopped manufacturing router in 2020. To use the porter cable router bushing and lock nut you need an opening on the sub base of your...:

Do I need a special template to mount a 5030 closer on a 2 ¼” thick door, with butt hinges?

Resolution: ST-2208 is required to mount a 5030 series closer on a 2 ¼” thick door with butt hinges.:

Can you mount the 8310-818 or 818T jamb mount actuator in a single gang box?

Resolution: The 8310-818(T) is too narrow to mount in a single gang box.LCN does offer the following mounting boxes for this jamb actuator; 8310-819S surface mount box or 8310-819F flush mount box.:

Can an LX, DPS or DM switch be added to an Electrified L9000 in field?

Resolution: The LX, DPS and DM can not be added in field on any L9000 series lock body. They must be ordered beforehand.:

Do any of the Falcon SC series closers have a long arm option?

Resolution: Unfortunately, none of the Falcon SC series closers have a long arm option or a long rod and shoe for deep reveals in top jamb push side applications. :