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FAQs

Does the part 2810-3572HL/S come with the stop?

Resolution: On the 2810-3572HL/S or 2850-373572HL/S or 2860-3572HL/S the stop(s) will need to be ordered separately as the stop does not come with these parts. This is just the header assembly, which will be p...:

Can the ALX170 single dummy spring cage be used as inside spring cage for double dummy trim?

Resolution: The spring cage for the ALX170/ND170 (47268754) and the inside spring cage for the ALX172/ND172 (47268756) are the same except that the 47268756 adds a plate and two screws. These parts are a...:

Test solution

Resolution: Resolution visisble to Tech and to Publich:

Does the Rub Plate, Face Plate, Strike, Mounting Package, and Auxiliary Fire Latch on a FB42 have the same finish?

Resolution: The Face Plate, Strike, and Mounting package are finished.The Rub Plate and Auxiliary Fire Latch are not finished. :

Does SOSS have concealed non-mortised hinges?

Resolution: Yes. They are specified in the catalog as "Metal Cabinet Applications". Models 106, 114, 205, and 314.:

Can you use a 2810 with a Soss invisible hinge?

Resolution: The 2810, 2850 and 2860 concealed operators will work with soss hinges but only with the OP arm. Will not work with CP arm.:

Can the handing of the 8500 Mortise Lock Body of a 25-M/F-25-M be changed in the field?

Resolution: The handing of the 8500 Mortise Lock used with the Falcon 25-M and F-25-M can be changed in the field per the Falcon Mortise Lock Installation Instructions - English, French, Spanish.The handing of...:

How thick is the shim that comes with the 6300 Electric Strike?

Resolution: The shim provided with the 6300 Electric Strike is 1/16" thick.Using this shim allows the ¾" tall 6300 to replace a 13/16" tall 299 strike, used for panic rated single or double doors, or a 299F st...:

Is the Pulse Width Module (PWM) or Potted Circuit Breaker (PCB) still available for the solenoid driven EL devices?

Resolution: The Pulse Width Module (PWM) used in the solenoid driven Electric Latch Retraction (EL) devices previsously manufactured by Von Duprin and Falcon (including Doromatic) is still available as 050134-...:

Can the LCN 6440XP be used with safety sensors?

Resolution: The 6440XP cannot be used with any type of safety sensors. This includes the LZR, 8310-804 and 8310-877.: