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FAQs

Is the tactile or knurled lever option available when ordering in a trim pack?

Resolution: Tactile lever options are not available as a separate part or as a trim pack. Must be specified with the a complete lock.:

Can the HL6 tubular lock be ordered less outside trim?

Resolution: The HL6 tubular lock can be ordered EO (Push Side latch only) or EN (pull side latch only). The lock will provided with a blank plate for the opposite side of the lock. :

What is the size of the B500 deadbolt

Resolution: The dimensions of the B500 deadbolt are .81" Height and .62" Width.:

Can the latches for a Von Duprin 98/9947 Concealed Vertical Rod device be mounted to the skin of an aluminum door?

Resolution: The latches for the standard Von Duprin 98/9947, 33/3547A, and 94/9547 Concealed Vertical Rod devices must be mounted using latch mounting brackets that are screwed into the top and or bottom...:

Can the LM9200 lockset be installed into an exterior door application?

Resolution: The LM9200 series non-electrified functions can be used in exterior applications without any additional parts or options. :

Do mortise cam replacements come with replacement screws?

Resolution: When a mortise cam is purchased only the cam is included, the screws from the old cam can be reused. Cam replacements can be found in the pricebook along with cam screws if required. :

Did the B500 outside housing change part numbers?

Resolution: In 2021 Allegion change the B500 conventional outside housing part number from B302-043 to B302-591 to optimize material usage. :

What is the XL13-010?

Resolution: **LOCKED DOWN TO TECHXL13-010-SFO is a special wiring for electrified locks - started for SFO airport.XL13-010-SFO will consist of lock case with 3 sets of Molex connectors (1 for power, 1 for LX, ...:

Will the Schlage AD Series Exit Trim work with the Von Duprin 78 Series Exit Device?

Resolution: The Schlage AD and CO Series Exit Trims will work with several Exit Devices.Please check the appropriate Data Sheet for a compatibility chart for specific Exit Devices.Schlage_AD_Series_Exit_Trim_D...:

How should an EL PWM be wired if the plugs were cut off?

Resolution: If the plugs on an EL Pulse Width Module (PWM) or the older EL Potted Circuit Breaker (PCB) were cut off, the wires could be stripped and spliced or wire nutted together.The wires on the module are...: