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FAQs

How far away can the SOLA be from an operator?

Resolution: It is recommended that the power supply is installed as close as possible to the equipment being protected. The question on how far it can be mounted depends on the voltage drop of the wiring used ...:

How can I setup the Schlage Encode (BE489) with Ring?

Resolution: Users can pair link accounts in the Ring app or us the "Works with" section in the Schlage Home app. • Tap the menu bars in the upper left-hand corner.• Tap “Works with.”• Tap “Ring.”• Use pro...:

Does Schlage provide thick door templates?

Resolution: Schlage does not dictate where the centerline of the latch should be on a thick door. On a standard door (1-¾), the latch would be centered (7/8" to either side). Based on this, doors can be extend...:

How long is the tailpiece on a 98 Series Rim Cylinder?

Resolution: It depends on which trim you are using, what device, and the door thickness.Different trims have different escutcheon thickness and/or collar thicknesses for the cylinder to go through, but are nor...:

Will the 4582 monitor strike work with the Von Duprin 7500 mortise lock body?

Resolution: The 4582-monitor strike (T-1) will work with the 7500 mortises. Reference to the template linked hereNote: when ordering a 4582 Monitor Strike for use with mortise locks where the auxiliary b...:

How many wires are needed for a wire transfer hinge for the Von Duprin Chexit device?

Resolution: A Chexit device can use up to 10 wires and is why the EPT-10 was designed with the same 10 colored wires as a Chexit device.Having 10 wires available from the door to the frame is recommended to ut...:

Where does the Von Duprin EPT mount in the door / frame?

Resolution: We recommend the Von Duprin EPT Electric Power Transfer be located 6" below the bottom of the top hinge.The EPT may be located elsewhere if desired or as required by the door or frame manufacturer ...:

Does the Falcon 24/25 Rim use the 110 NL Cylinder Assembly for NL OP option?

Resolution: No, the Falcon 24/25 Rim devices simply use a rim cylinder in the pull side face of the door. The Von Duprin 110 NL Cylinder Assembly is ONLY used for Von Duprin. :

What is the CON 6W used for?

Resolution: The CON 6W connects to the frame side of the EPT10-CON and then to the field wiring in the wall.The CON 6W has a connector on one end and bare wires on the other. :

I want a Von Duprin 8827 LBR. What do I get?

Resolution: The 8827 LBR UL labeled Panic Rated Device uses the soffit latch and top rod assembly of the 8827-F device. If you are using an electric strike in the header, you must order PL-8827-LBR...: