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FAQs

Can you order TORX cover screws for the 4040xp?

Resolution: If you want TORX security cover screws on the 4040xp you can either order the 4040XP complete Torx Screw pack OR you can order the following individual torx cover screws 4210-31, 4210T-31, 4510-31 ...:

Can a 3130 be used on exterior doors?

Resolution: The 3130 series was designed for interior doors only and not rated heavy duty enough for exterior doors that deal with the elements.See here under the 3130 tab for complete catalog sheets.:

What material are the LCN mounting screws made from?

Resolution: The mounting screws supplied with LCN closers are made of steel with a Zinc coating.:

Does the 2310ME become a standard closer without power?

Resolution: Yes. Without power, the 2310ME functions as a normal size 4 hydraulic track closer. :

Which LCN closer is the closest comparison to the SC80A Flacon Closer?

Resolution: The closest equal is the LCN Alum bodied 1450. The 1450 has the same cylinder mounting hole pattern of 12" X ¾" but the templating is different between the two units.:

Where is the solenoid located on the LCN SE and ME fire life safety products?

Resolution: On the SE products (3130SE, 4040SE, 4040SEH) - the solenoid is in the track. The solenoid is part of the SE track assemblies only and not sold separately.On the ME products (2310ME, 4310ME, 4...:

What is the size of the SEM armature contact plate locking screw?

Resolution: The SEM armature contact locking plate screw is a #10-24 x 1-1/4 5/32 socket head screw.:

Can you mount a 1461 closer on a door that is hung on swing clear hinges?

Resolution: Mounting / Templating of the 1461 with swing clear hinges depends on how the product is being installed.1461 mounted pull (hinge side) or Top Jamb (push side) - locate closer and arm from ce...:

How to resolve an expired user in Engage?

Resolution: It’s key to catch the expiration date before it expires. If the user has already expired, the door access is blocked and denied. To clear this issue:Retrieve the expired credential/fob from the use...:

How do you sync a door in Engage?

Resolution: The syncing process is the same for all of the locks / readers in the Engage portfolio.Click here for the Engage user manual that will show you the process. Please go to page 81Click here for...: