User questions

Question
Answer
  • Does Steelcraft offer the doors and frames galvanized or galvannealed?
  • What types of steel are used in commercial steel doors?
  • Is there a test to determine if a door or frame is galvannealed (galvanized) steel or cold rolled steel?
  • What is the difference between galvanized and galvannealed steel?
  • What causes excessive pinhole rust to start showing up on steel frames?
  • What causes doors and/or frames to rust?
  • What do you do if rust spots show up on steel doors and frame material?
  • Are H-Series doors available with seamless edges?
  • Can you change 9947 WDC device to a 9947 hollow metal device?
  • In what direction should the hold open nut be pointing for a 4041 H closer, up or down?
  • Can I use a Glynn Johnson 410 with a 4040 regular (pull side) mount?
  • What special template (ST) is used with a 4110 closer and GJ90 series?
  • How do you install a Senior Swing 9540 on one leaf of a double door?
  • When did LCN quit making traditional potbelly style closers?
  • What options are available to add frame reinforcement for surface closer?
  • What is the delay time adjustment on a Delayed Action closers?
  • How do I set the hold open on my 4040 closer?
  • How do I couple a Hand Held Device to a PIM400
  • The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
  • How many door files should the Hand Held Device (HHD) be able to store at one time?
  • Where can I download the latest version for the Schlage Utility Software?
  • Why is my HHD not connecting to my AD lock?
  • Do I have to couple each lock with the HHD/SUS after the coupling password is changed or updated?
  • Can I have multiple Hand Held Devices (HHD) coupled to the same lock?
  • How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?
  • Why can't I see the Lock Friendly name in the Hand Held Device (HHD)?
  • How do I enroll a user in HandNet for Windows?
  • How long does the demo version of HandNet for Windows stay active?
  • How do I clear the HandNet for Windows error message, "Index or primary key cannot contain a null value" on a biometric HandKey?
  • What versions of Microsoft Windows are compatible with Schlage Express version 4.4.2?
  • When are Panic Devices required?
  • What is the difference between Panic Hardware and Fire Exit Hardware?
  • Is a 20 minute label door a real fire door?
  • Are astragals required on 3 hour rated pairs of doors?
  • Are astragals required on fire doors?
  • Does Allegion assist with access control?
  • Does Allegion write specifications and specs?
  • What's needed to write a door hardware specification?
  • Are intumescent seals or gaskets required on fire rated steel doors?
  • How do I setup remote wireless access to my Schlage Sense Smart Deadbolt (BE479) with HomeKit?
  • Getting message “Adding Failed, Could not connect to accessory” for BE479 Sense
  • Verify Handing & Setup of Motorized Electronic Deadbolt
  • What are the LCN standard finishes?
  • Hardware finish warranty
  • What is the finish warranty on Allegion products?
  • What powder coat best matches US10B for a closer?
  • What products are available with an antimicrobial finish?
  • What arm can I use for the old LCN 4030/4130 closer?
  • What LCN Closers meet the ADA opening force requirements?
  • Can I mount an LCN Cush closer with an GJ overhead stop?
  • How do you adjust a door closer?
  • Can a Cam Lift hinge be used with LCN closers?
  • Is there an identification chart for all the different rollers that LCN has?
  • What LCN Closers meet the ADA opening force requirements?
  • What LCN closers are available in a tri-pack mounting?
  • Can I mount an LCN Cush closer with an GJ overhead stop?
  • How do you adjust a door closer?
  • What arm can I use for the old LCN 4030/4130 closer?
  • Cam Action closer response.
  • Are there any instructions for Von Duprin device maintenance?
  • What is the part number for the Von Duprin maintenance kit?
  • Does Von Duprin's factory refurbish exit devices?
  • Does Von Duprin have a repair department?
  • Is there a service kit for modular cylinders?
  • How should I clean a biometric hand reader?
  • What parts are included in the L9000 maintenance kit?
  • What maintenance is required for an LCN closer?
  • How do you order a Senior Swing header for a 2810 on one leaf and a 2010 on the other?
  • Can Steelcraft doors be powder coated?
  • How is the 4582 strike handed?
  • How do you convert 812L to a NL function?
  • Are doors available for use with non Steelcraft window kits?