User questions

Question
Answer
  • How should a Von Duprin exit device be written out for ordering?
  • Why would 24-R device pop open when jiggled back and forth?
  • Can the deadlocking feature be added to a 24-R in the field?
  • Do 25 series exit devices have a hurricane rating available?
  • Can the electric strike be used with a vertical rod device on a fire-rated door?
  • Can a 55 or 88 series device have a request to exit switch?
  • Von Duprin electrified mullions and handing details.
  • Who to contact?
  • How to test the RX switch in a Chexit device.
  • Where are Allegion Wiring and Riser Diagrams (Von Duprin, Schlage, LCN) ?
  • Do you have a micro-switch with orange wires?
  • Does LCN sell replacement parts direct to customers?
  • What should I do when my F-Series HandPunch is indicating "Memory Full"?
  • How do I contact Allegion Customer Service or Technical Support?
  • Lawyer or customer requesting to speak to a legal representative of Allegion.
  • Are Steelcraft products Sound Transmission Classification (STC) rated?
  • Do Steelcraft PW-Series doors and FP-Series frames meet FEMA Tornado Resistant requirements?
  • Is a Steelcraft Tech Data Manual available?
  • FastTrack program information
  • Can I get a Senior Swing with a reduced opening force gearbox?
  • How do you order a Senior Swing header for a 2810 on one leaf and a 2010 on the other?
  • Order Forms
  • What options are available on the CE-Series doors?
  • Does Schlage or Falcon manufacture a stainless steel cylindrical or mortise lock?
  • Price Books
  • What options are available on the CE-Series doors?
  • Camera calibration on a hand reader, what should the row (r), column (c), and exposure (e) calibration values be to indicate proper camera alignment?
  • What are the thermal factors for Steelcraft door products?
  • What is the warranty for Schlage commercial mechanical locks?
  • What is the finish warranty on Allegion products?
  • Hardware finish warranty
  • Are smart locks and electronic locks weather proof?
  • What is the Falcon lock warranty?
  • When is a AD-Series or CO-Series product considered "Out Of Warranty"?
  • What is the warranty for Steelcraft products?
  • Does the SL-Series door have a square edge?
  • What is the Falcon SZ-Series Door?
  • What is the minimum dimension from the edge of the door to a glass light cutout?
  • What is SRI?
  • How do I cut a door to accept a Falcon W series lock?
  • Where is the date of manufacture on a 4041 closer?
  • What are the door cores A, B, C, D, E & F per SDI 100?
  • AUXILIARY DOOR STOP
  • What is the difference between the Ives 482B and the 482A door guards?
  • Does Steelcraft prime paint doors and frame?
  • What are High Definition door panels?
  • Will the new concealed vertical cable system work with any door height?
  • How to remove a double cylinder deadbolt?
  • What are Pneumatic Automatic Operators?
  • Does Steelcraft offer a KD (knocked down) assembly for sidelight frames?
  • Can louvers be installed in fire rated transom frames?
  • What is the maximum frame size for a label transom and sidelight frame?
  • What is the standard undersize for Steelcraft transom panels?
  • Can a 1 3/4" thick panel be used in a fire rated transom frame with a transom bar?
  • TRANSOM PANEL
  • What is a KD frame?
  • ELEVATION
  • Will the door unlock if a Von Duprin CX 98 / 99 Chexit device is deactivated with card reader and has a 996LBE trim?
  • How does the outside trim function on a Chexit Rim or Vertical Rod device?
  • Why is the electric E996L-FSE trim used with a Chexit CX99 exit device?
  • Can the Chexit 98/99 be used with the E996 lever trim?
  • What is the part number for the Trim Device Cable to connect an E996 or RX996 or E7500 to a Chexit module?
  • What is the minimum opening that a Chexit 4' device can be cut down?