User questions

Question
Answer
  • What is GrainTech?
  • What Steelcraft doors can be prepped for a Von Duprin InPact device?
  • Does Steelcraft offer textured steel face sheets on doors?
  • Will a Medeco key-in-lever cylinder fit into an ND lock?
  • Why is the ND lever hard to push on?
  • Can you explain the ND53 function?
  • Is there a latch spacer or reinforcement for the ND lock?
  • Is there an indicator for the ND-Series Classroom lock?
  • What are the new announced ND-Series features?
  • What are the part numbers for the ND lock spring cages?
  • Does the backset extension link work with a 2 3/8" latch or a 2 3/4" latch?
  • What is the warranty for Schlage commercial mechanical locks?
  • What type of switch is used for the RX and latch monitoring options for the ND and L locks?
  • What are the part numbers for the SFIC driver and spacer used on the ND series locks?
  • What is the cylinder part number for an ND-Series lock?
  • What is the part number for the full size core driver for the ND series?
  • What is the part number for the ND Series rose?
  • What other locks can the blue lever removal tool 24002693 be used with?
  • What is the part number for an ND lever?
  • What is a 62A shoe used for?
  • What is SRI?
  • What special template (ST) is used with the 2030 closer and a low profile track and roller?
  • Can you order a 1461 cylinder only?
  • Can the 4630/4640 cylinder only be replaced?
  • Can you manually pull a 4040SE out of hold open?
  • Can a 4010 be mounted with swing clear hinges?
  • Can a pull side mounted 1460 open 180°
  • In what direction should the hold open nut be pointing for a 4041 H closer, up or down?
  • Does LCN still make a closer that has the built in smoke detector?
  • What parts are included in the L9000 maintenance kit?
  • Is there a service kit for modular cylinders?
  • What is the part number for the Von Duprin maintenance kit?
  • Are there any instructions for Von Duprin device maintenance?
  • Is there a care and maintenance document for Ives and Glynn Johnson products?
  • What tools and pinning kits are required to service Everest 29 keys and cylinders?
  • Where is the catalog information and specifications on the Ives edge guards?
  • Order Forms
  • FastTrack program information
  • Is there a care and maintenance document for Ives and Glynn Johnson products?
  • Where is the catalog information and specifications on the Ives edge guards?
  • How do I contact Customer Care and Product Support Representatives?
  • Will the new concealed vertical cable system work with any door height?
  • Order Status
  • What is the rough opening in walls for frame installations?
  • Does Steelcraft have frame installation instructions?
  • Can Drywall Slip-on frames be welded?
  • Can a filler or cover plate be used to blank out a EPT prep on a fire rated frame?
  • What are the installation tolerances for hollow metal frames?
  • Are frames available without backbends?
  • What is a KD frame?
  • Can out of plumb (twisted) frames be adjusted?
  • Can out of square frames be adjusted?
  • What options are available to add frame reinforcement for surface closer?
  • Does Steelcraft offer a KD (knocked down) assembly for sidelight frames?
  • What is the rough opening in walls for frame installations?
  • What is a KD frame?
  • STOCK SIZE, KNOCKED DOWN
  • What core options are available in L-Series door?
  • How do I specify temporary construction cores?
  • Are steel stiffeners required in all door constructions?
  • What are the thermal factors for Steelcraft door products?
  • How to order the mortise full size interchangeable core with a construction core.
  • How do you order the ND series lock with a small format core?
  • What Schlage construction core will work in a C987?
  • What are the construction core bittings for Falcon SFIC?
  • What maintenance is required for an LCN closer?
  • When did LCN quit making traditional potbelly style closers?
  • Does LCN repair or sell rebuilt closers?
  • Is there adjustment limits on the regulation valves of LCN manual closers?
  • What is the delay time adjustment on a Delayed Action closers?
  • Do LCN closers come with thru bolts?
  • Can LCN closers be installed outside in the elements?
  • What does "FP" stand for on an LCN closer?
  • What arm can I use for the old LCN 4030/4130 closer?
  • Hardware finish warranty
  • What is the finish warranty on Allegion products?
  • What is the warranty for Schlage commercial mechanical locks?
  • What products are available with an antimicrobial finish?
  • When is a AD-Series or CO-Series product considered "Out Of Warranty"?
  • What is the Falcon lock warranty?
  • What grade of stainless steel do we use in the levers on L9000 locks?